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Versatile and dynamic, with a proven track record at Shasta Gymnastics Academy, enhancing athlete performance and safety through meticulous equipment maintenance and personalized coaching. Excelling in customer relations and team leadership, I bring a blend of organization skills and empathy, significantly improving client satisfaction and team cohesion.

Dynamic professional with a strong background in customer service and team collaboration. Proven ability to create welcoming environments and adapt to diverse needs, while maintaining attention to detail. Skilled in time management and fostering positive interactions, ensuring a productive atmosphere in every role.

Sport and Exercise Science graduate with hands-on coaching experience, working with children across a wide age range at Gymfinity Kids to deliver engaging, safe, and developmentally appropriate sessions. Alongside coaching, I’ve applied my academic background in real-world settings, delivering sport psychology interventions to young semi-professional footballers, running workshops for marathon runners, and assisting with physiological testing for Hampshire Cricket and the general public using Bod Pod technology. A committed multi-sport athlete with over 10 years playing football, including a period at semi-professional level with Gillingham FC, as well as experience in netball, athletics, and badminton. Passionate about supporting athlete development, encouraging participation, and enhancing performance through applied sport science.

 With a background in a fast-paced, client-focused environment, I have honed robust customer service and administrative skills. My strengths lie in communication, organization, and the ability to manage multiple tasks simultaneously. Now, eager to transition into a new field where I can effectively utilize and further enhance my skills. As a security professional, well-prepared for roles that demand vigilance and customer interaction. Bring proven experience in maintaining safety and security while efficiently managing front desk responsibilities. Reliability, adaptability, and strong teamwork capabilities consistently recognized in dynamic environments. 

Mercedes Smith

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Gymnastics Coach/Front Desk Receptionist

Host/Server

Head Beauty Advisor

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Bachelor's Degree - Business Entrepreneurship, Entrepreneurship in Business Candidate

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Gymnastics Coach/Front Desk Receptionist

Host/Server

Head Beauty Advisor

Bachelor's Degree - Business Entrepreneurship, Entrepreneurship in Business Candidate

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