Brianna Serratos
212 S McPherrin Ave
Summary
Developed leadership and team management skills in high-paced retail environment, seeking to transition into new field. Demonstrated ability to enhance customer satisfaction and streamline operations. Aiming to bring problem-solving abilities and strategic thinking to new opportunity.
Overview
4
4
years of professional experience
Work History
Store Manager in training
Jamba Juice
01.2025 - Current
- -Restocking items when needed
- -Day doting all foods and drinks
- -Daily deposits at end of the day
- -Customer service
- -working with cash / card
- -ordering delivery and daily inventory
- -Do schedule for the week
Red Restaurant
01.2024 - 05.2025
- -making reservations for guest and events
- -assign tables to servers
- -help bussing when needed help
- -help servers with orders n drinks
Shift lead
Church’s Chicken
02.2022 - 09.2024
- -daily inventory / daily deposits
- -cooking when needed to
- -prep foods for the day /day dot foods
- -put away delivery when needed
- -customer service
- -working with cash /debit
Education
High School Diploma -
Mark Keppel High School
Alhambra, CASkills
- Assisted in daily store operations to maintain efficient workflow Supported team members in achieving sales goals through effective communication Contributed to inventory management by organizing stock and ensuring product availability
- Enhanced operational efficiency through strategic process optimization
- Spearheaded initiatives to enhance brand awareness across target markets
- Assisted in organizing employee schedules to meet operational needs Supported team members by coordinating shift changes and coverage Helped maintain accurate records of employee availability and time-off requests
- Designed and optimized store layout to enhance customer flow and product visibility
Timeline
Store Manager in training
Jamba Juice
01.2025 - Current
Red Restaurant
01.2024 - 05.2025
Shift lead
Church’s Chicken
02.2022 - 09.2024
High School Diploma -
Mark Keppel High School