Mercedes Scott
Hornbrook Hollow's Funhouse
Grande Prairie,AB
1
Language
2
years of professional experience
I have exceeding skills with handling quick and efficient transactions, while striving to make each customer's experience feel personal and positive! My goal is to be a reliant and go-getting teammate, while putting in my best effort every single shift wherever and however I'm needed!
Work History
Customer Service Cashier
2 Years 1 Month- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with inquiries and provided product information to enhance satisfaction.
- Trained new cashiers on procedures and customer service best practices for consistency.
- Implemented strategies for reducing wait times during busy shifts, enhancing customer experience.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Janitor
2 Years 1 Month- Maintained cleanliness and sanitation of facilities to ensure safe environment for guests.
- Trained new staff on proper cleaning techniques and safety protocols, fostering a culture of compliance.
- Developed and implemented improved cleaning schedules, optimizing workflow and resource allocation.
- Monitored inventory levels for cleaning supplies, ensuring availability for daily operations without interruptions.
- Kept building spaces premises clean inside and outside.
Education
- Finishing Grade 11 & 12
Skills
Cash handling
Customer complaint resolution
Product knowledge
Inventory management
Merchandise restocking
Facilities maintenance
Equipment maintenance
Attention to detail
Time management
Team collaboration
Languages
English
Timeline
Customer Service Cashier
Hornbrook Hollow's Funhouse
09.2024 - CurrentRead More
Janitor
Hornbrook Hollow's Funhouse
09.2024 - CurrentRead More
Peace Wapiti Enterprise Center
from Finishing Grade 11 & 12
Read More