Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mercedes Scott

Spirit River

Summary

Dynamic and results-driven professional with experience at Hornbrook Hollow's Funhouse, excelling in customer service and food handling. Proven ability to enhance customer satisfaction through effective communication and organization. Committed to safety and cleanliness, consistently maintaining high standards while managing multiple tasks efficiently. Quick learner dedicated to delivering exceptional experiences.

Overview

3
3
years of professional experience

Work History

Cook, Cashier, Janitor, Party Host

Hornbrook Hollow's Funhouse
11.2024 - Current

Cook:

  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.


Cashier:

  • Helped customers complete purchases and locate items.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Addressed customer needs and made product recommendations to increase sales.


Janitor:

  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.


Party Host:

  • Educated guests on rules and policies to deliver safe, enjoyable experiences.
  • Managed event schedules effectively, ensuring timely execution of activities and smooth transitions between segments
  • Handled financial transactions accurately and responsibly, ensuring proper payment processing and recordkeeping.
  • Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.

Laser Operator, Laborer

Scott's Excavating Ltd.
08.2022 - 09.2023

Laser Operator:

  • Directed the backhoe operator on where to dig
  • Made sure that the measurements I got were accurate and correct
  • Complied with the rules and regulations of my tasks



Laborer:

  • Placed and removed markers to help ensure accurate digging levels for machine operators
  • Removed invasive weeds from job site
  • Ensured and prioritized proper PPE and safety of myself and other coworkers

Education

Elementary School -

Ste. Marie Catholic School
Spirit River, AB

High School Diploma -

Peace Wapiti Enterprise Centre
Grande Prairie, AB
06-2026

Skills

  • Customer service
  • Cleaning and organization
  • Food handling
  • Quick Learner
  • Prioritizes safety

Languages

English
Native or Bilingual
Spanish
Elementary

Timeline

Cook, Cashier, Janitor, Party Host

Hornbrook Hollow's Funhouse
11.2024 - Current

Laser Operator, Laborer

Scott's Excavating Ltd.
08.2022 - 09.2023

Elementary School -

Ste. Marie Catholic School

High School Diploma -

Peace Wapiti Enterprise Centre
Mercedes Scott