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Associate Principal Engineer

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I work well within a team learning quickly, and communicating well. I strive to go above and beyond in every task I take on, working towards perfection in all of it. I am able to multi-task and work in fast-paced environments with efficiency. I have strong customer service skills creating relationships that keep people coming back. I enjoy hard work, I love being around customers, and my team, I love the small ways I get to be apart of peoples lives through customer service.

Dynamic leader with proven expertise in staff training and development, honed as a Barista Manager at Starbucks and Cashier Team Lead at CVS Pharmacy. Excels in customer satisfaction and operational efficiency, achieving significant repeat business through exceptional service and complaint handling. Skilled in both team leadership and money handling, adept at fostering a culture of continuous improvement and excellence.

PERC hiring manager at Biggby Coffee with a proven track record in enhancing customer satisfaction and team performance. Expert in staff training and development, I implemented process improvements that boosted workflow efficiency by 20%. Committed to maintaining high standards of cleanliness and fostering a collaborative team environment.

 Professional manager with 10 years of experience and leadership in a cafe environment. Proven track record of optimizing operations, enhancing customer satisfaction, and driving team collaboration. Skilled in coffee preparation, inventory management, and staff training. Known for adaptability and reliability, maintaining high standards and delivering peak results. 

Mission-driven Barista Manager with excellent communication and teaching skills and infectious love of coffee. Maintains calm, mature and professional demeanor and proactive approach to problem-solving and staff management. Over 2 years of experience in specialty drink establishment with focused perspective on executing high-functioning coffee bar.

Mercedes Martinez

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Barista Manager

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High School Diploma -

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Barista Manager

Barista

High School Diploma -

GED -

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