Mercedes Lubs
Torrance
Summary
A Community Service Leader with the City of Torrance with skills in organizing and engaging in enriching activities for all different age groups. The ability to adhere to safety standards and implement procedures to enhance program successes while also maintaining strong communication and organizational skills to reach goals.
Overview
8
8
years of professional experience
Work History
Community Service Leader
City of Torrance
07.2017 - 01.2021
- Provided exceptional customer service in fast-paced environment.
- Operated yogurt machines and maintained cleanliness standards to uphold food safety regulations.
- Assisted team members during peak hours to enhance workflow efficiency and minimize wait times.
- Trained new crew members on operational procedures and best practices for quality service delivery.
- Took orders, prepared meals, and collected payments.
Crew Member
Penguins Frozen Yogurt
08.2012 - 07.2015
- Provided exceptional customer service in fast-paced environment.
- Operated yogurt machines and maintained cleanliness standards to uphold food safety regulations.
- Assisted team members during peak hours to enhance workflow efficiency and minimize wait times.
- Trained new crew members on operational procedures and best practices for quality service delivery.
- Took orders, prepared meals, and collected payments.
Education
Bachelor of Science - Sociology
California State University, Dominguez Hills
Carson, CA12.2019
Skills
Communication
Customer service
Organizational skills
Timeline
Community Service Leader
City of Torrance
07.2017 - 01.2021
Crew Member
Penguins Frozen Yogurt
08.2012 - 07.2015
Bachelor of Science - Sociology
California State University, Dominguez Hills