Mercedes Calvo Toscano
Calgary,Canada
Summary
Eager to utilize my legal, sales and educational experience in a leading industry.
Trusted legal assistant offering a broad set of legal skills, proficiency in managing large workloads and ability to meet deadlines with attention to detail and accuracy.
Specialized in vocal technique, performance training and repertoire development.
Dedicated to fostering cooperative and supportive relationships with peers, superiors and clients to achieve outstanding results.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Vocal Teacher / Professional Singer
"Meche de Cuba Company"
Calgary, Alberta
02.2015 - Current
- Participated in 10 international artistic tours across Europe, Asia, and America.
- Developed and implemented vocal techniques to improve student performance in singing.
- Created individualized lesson plans for each student based on their skill level and goals.
- Developed warm up exercises to prepare students for auditions or performances.
General Manager (Owner)
Restaurant "La Cubana"
Puerto Vallarta, México
01.2013 - 12.2016
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Law Technician
Law Department ECOA 10
Matanzas, Cuba
10.2008 - 01.2013
- Reviewed and organized legal documents, such as pleadings, motions, and briefs.
- Prepared trial notebooks for court proceedings.
- Assisted in the preparation of legal arguments and memoranda of law.
- Maintained client files according to established protocols.
Education
Diploma: Law Technician - Paralegal Studies
Provincial Legal School of Leaders
Cuba12-2008
Diploma: Professional Singer / Vocal Teacher - Vocal Technique/Music
Rafael Zomavilla Conservatory of Music
Cuba12-2000
Skills
- Teamwork oriented
- Customer service excellence
- Confidentiality and trustworthiness
- Assertive with sales initiatives
- Continuous professional development
- Office Management
- Microsoft Office proficient
- Excellent Communication
- Active Listening
- Problem-solving abilities
- Document control support
- Customer Relationship Management
Certification
- Human Resources. University CUC Mexico, 01/01/14
- PROSERVE Liquor Staff Training, Alberta, Canada 02/01/23
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Vocal Teacher / Professional Singer
"Meche de Cuba Company"
02.2015 - Current
General Manager (Owner)
Restaurant "La Cubana"
01.2013 - 12.2016
Law Technician
Law Department ECOA 10
10.2008 - 01.2013
Diploma: Law Technician - Paralegal Studies
Provincial Legal School of Leaders
Diploma: Professional Singer / Vocal Teacher - Vocal Technique/Music
Rafael Zomavilla Conservatory of Music
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