Mercedes Barber
Callander,ON, Ontario
Summary
Personable Office Administrator with 7 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
11
11
years of professional experience
Work History
Office Administrator
SRP Building Products
07.2021 - Current
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Trained new employees on administrative procedures, company policies and performance standards.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
Administrative Assistant
Sangster Law
06.2019 - 05.2020
- Delivered clerical support by efficiently handling wide range of routine and special requirements.
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
- Verified accuracy of business records by consistently updating customer information.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Executed record filing system to improve document organization and management.
- Maintained staff directory and company policy handbook for human resources department.
- Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Administrative Assistant
Dr. Cobean
02.2017 - 06.2019
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
- Performed general office duties, including answering multi-line phone system, routing calls and delivering messages to staff.
- Organized weekly staff meetings and logged minutes.
- Sorted and distributed office mail and recorded incoming shipments.
- Arranged rapid office equipment repair and maintenance with vendors.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Executed record filing system to improve document organization and management.
Personal Support Worker
Eastholme
08.2013 - 02.2017
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Collaborated with healthcare professionals to develop customized care plans for individual patients.
- Facilitated mobility assistance for patients requiring help with transfers or ambulation.
- Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
Education
Diploma - Law Clerk
Northern College
Haileybury, ON04.2019
Certificate - Personal Support Worker
Cambrian College
Sudbury, ON05.2012
Skills
- 60 WPM
- Multi-line telephone systems
- Microsoft Office
- Organization skills
- Conflict resolution
- Multi-Tasking
- Spreadsheet management
- Filing and data archiving
- Meeting Coordination
- Calendar Management
- Mail handling
Timeline
Office Administrator
SRP Building Products
07.2021 - Current
Administrative Assistant
Sangster Law
06.2019 - 05.2020
Administrative Assistant
Dr. Cobean
02.2017 - 06.2019
Personal Support Worker
Eastholme
08.2013 - 02.2017
Diploma - Law Clerk
Northern College
Certificate - Personal Support Worker
Cambrian College
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