Mercadeez Lafontaine
Ottawa,ON
Summary
Reliable individual willing to handle various duties, including but not limited to taking orders, cleaning workstations and monitoring cook times. Determined Restaurant Team Member with pleasant personality and desire to learn new tasks.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food Runner
Boujie
Gatineau
09.2023 - Current
- Delivered food to guests in a timely manner while following safety protocols.
- Ensured that all orders were correct before leaving the kitchen area.
- Replenished water glasses, bread baskets, condiments and other necessities during meal service.
- Communicated with chefs regarding potential menu changes or specials for the day.
- Responded promptly to customer inquiries and requests for additional items or services.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
Concessions Worker
Ottawa hospitality / Canadian tire centre
Ottawa
12.2022 - 05.2023
- Stocked concession stands with supplies and food items.
- Cleaned concession area including counters, floors, equipment, and utensils.
- Operated cash registers to process payments from customers.
- Calculated daily sales totals and reported figures to management team at the end of each day's work shift.
- Monitored inventory levels of food supplies in order to prevent shortages during busy periods.
- Maintained exceptional standards of customer service during high-volume, fast-paced operations.
- Answered patron questions about menu items, pricing and potential food allergy risks.
- Communicated effectively with co-workers in order to ensure smooth operation of concessions stand activities.
Host
Bowmans bar and grill
Ottawa
02.2019 - 08.2019
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Managed incoming calls during busy shifts.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Checked restrooms to refill products and perform light cleaning duties, emptying trash and restocking paper products.
Education
High School Diploma -
Glebe Collegiate Institute
Ottawa, ON06-2021
Skills
- Cleaning and sanitizing
- Effective Multitasking
- French - Fluency
- Quick Learner
- Memory retention
- Customer Service
- Effective Communication
Certification
- SmartServe - 2022
Timeline
Food Runner
Boujie
09.2023 - Current
Concessions Worker
Ottawa hospitality / Canadian tire centre
12.2022 - 05.2023
Host
Bowmans bar and grill
02.2019 - 08.2019
High School Diploma -
Glebe Collegiate Institute
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