Menichimdi Akpe
Peterborough,ON
Summary
Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences. Motivated individual with experience in customer service and sales.
Overview
3
3
years of professional experience
Work History
Cleaner & Landscaper
Doug Rose
04.2023 - 09.2023
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Provided assistance to other staff members with cleaning of difficult areas.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Maintained floor cleaning and waxing equipment.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
- Handled equipment, chemicals, and materials properly and with caution.
Amusement Ride Operator
Astro Amusement
06.2022 - 07.2022
- Monitored passengers and ride operations and enforced safety regulations.
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Operated variety of amusement park rides and monitored passenger safety and comfort.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Demonstrated proper use of safety harnesses and other safety equipment.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
- Issued tickets to customers and collected payment and fees for desired services.
- Delivered information and details of interest about facility to visitors.
Sales Associate & Customer Service
CEACCOM Household
09.2020 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Maintained current knowledge of evolving changes in marketplace.
Education
No Degree - Business Administration
Trent University
Peterborough, ON06.2026
High School Diploma -
Great Lakes College Of Toronto
Toronto, ON06.2022
High School Diploma -
Trinity International College
Nigeria10.2021
Skills
- Analytical and Critical Thinking
- Organization and Time Management
- Data Entry
- Problem-Solving
- Flexible and Adaptable
- Cultural Awareness
- Dependable and Responsible
- Multitasking Abilities
Timeline
Cleaner & Landscaper
Doug Rose
04.2023 - 09.2023
Amusement Ride Operator
Astro Amusement
06.2022 - 07.2022
Sales Associate & Customer Service
CEACCOM Household
09.2020 - 03.2022
No Degree - Business Administration
Trent University
High School Diploma -
Great Lakes College Of Toronto
High School Diploma -
Trinity International College
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