Mengyi Zhang
Rancho Cucamonga
Summary
Dynamic sales lead with a proven track record in driving sales and enhancing customer satisfaction. Expertise in client relationship management, visual merchandising, and product knowledge contributes to achieving top sales performance.
Overview
8
8
years of professional experience
Work History
Sales Lead Keyholder
Stuart Weitzman
Cabazon
02.2018 - Current
- Assisted customers with product selection and provided personalized service.
- Build clientele to help drive store sales, and meet individual selling goals.
- Conducted fitting room sessions to ensure customer satisfaction and comfort.
- Top sales in store with both clientele and local customer service.
- Performed opening and closing duties including counting cash drawers and preparing bank deposits.
Sales Associate
Michael Kors
Cabazon
07.2017 - 02.2018
- Maintain a professional appearance and demeanor while meeting the needs all guests.
- Worked as a translator for management as needed to assist guests.
- Upsold additional items based on customer interests and needs.
Education
High School Diploma -
Shanghai
ChinaEast Los Angeles College
Monterey Park, CASkills
- Customer engagement
- Visual merchandising
- Product knowledge
- Inventory management
- Client relationship management
Languages
Chinese (Mandarin)
Professional
Timeline
Sales Lead Keyholder
Stuart Weitzman
02.2018 - Current
Sales Associate
Michael Kors
07.2017 - 02.2018
High School Diploma -
Shanghai
East Los Angeles College