Summary
Overview
Work History
Education
Skills
Languages
Work Gap Explanation
Timeline
Generic

Mengqi Zhang

Summary

Detail-oriented and proactive pharmacy intern with experience in medication therapy management, patient counseling, immunization administration, and pharmacy operations. Successfully handled high-pressure situations, such as staffing shortages and medication supply disruptions during the COVID-19 pandemic. Collaborative approach to optimize patient care by working with healthcare professionals, developing standard operating procedures, and training new staff. Consistently ensured regulatory compliance and delivered exceptional service to patients and healthcare teams through effective management of complex medication processes.

Overview

4
4
years of professional experience

Work History

Staff Pharmacist

CVS Pharmacy
09.2021 - 06.2022

Pharmacist Manager: Adrian Bythwood, PharmD

  • Interim Leadership – Managed pharmacy operations for two months after the manager's resignation, ensuring stability and staff efficiency.
  • Crisis Management – Maintained seamless service during COVID-19, overcoming staffing shortages and medication supply disruptions.
  • Patient Safety – Reviewed prescriptions with precision, preventing drug interactions, duplications, and allergic reactions.
  • Patient-Centered Care – Delivered expert medication counseling, educating patients on proper usage, side effects, and interactions to enhance adherence and health outcomes.
  • Inventory Optimization – Navigated supply chain challenges, securing essential medications while minimizing waste.
  • Operational Excellence – Handled high prescription volumes, streamlined workflows, and ensured regulatory compliance.
  • Team Development – Trained staff, mentored students, and led strategic discussions to improve pharmacy operations.

Pharmacy Intern

Walgreens Pharmacy
11.2019 - 01.2021

Pharmacist Manager: Hugh Zuengler, RPh

  • Medication Counseling – Provided guidance on prescriptions and over-the-counter medications to ensure safety and adherence.
  • Immunization Administration – Administered COVID-19, Influenza, Shingrix, and Pneumococcal vaccines to support public health.
  • Operational Support – Assisted with prescription processing, billing, dispensing, and inventory management to maintain efficient pharmacy operations.

Pharmacy Intern/Technician

Hy-Vee Pharmacy
02.2018 - 08.2019

Pharmacist Manager: Becky Gobermann, RPh

  • Medication Therapy Management (MTM) – Delivered MTM services and conducted antibiotic therapy callbacks to ensure optimal patient outcomes.
  • Med-Box Services – Managed med-box operations, including patient profile reviews, medication setup, pre-checking, filling, and accurate documentation.
  • Operational Leadership – Developed standard operating procedures for med-box services, optimizing workflow and accuracy.

Education

Doctor of Pharmacy - PharmD

University of Wisconsin-Madison
Madison, WI
05-2021

Bachelor of Science - Chemistry

University of Iowa
Iowa City, IA
05-2017

Skills

  • Medication Management Review
  • Customer service
  • Managing Patient Documentation
  • Detail-Oriented Mindset
  • Collaborative Teamwork
  • Skilled in python and data analysis

Languages

English
Full Professional
Chinese (Mandarin)
Native or Bilingual

Work Gap Explanation

Took a brief career hiatus from July 2022 to focus on caregiving responsibilities for my family, including both parents-in-law battling cancer and my grandfather with dementia. During this period, I remained committed to personal growth by completing online certifications in data analysis and Python programming through Coursera, strengthening my technical and problem-solving skills. I am now eager to re-enter the workforce, bringing both my enhanced expertise and resilience to contribute effectively to your team.

Timeline

Staff Pharmacist

CVS Pharmacy
09.2021 - 06.2022

Pharmacy Intern

Walgreens Pharmacy
11.2019 - 01.2021

Pharmacy Intern/Technician

Hy-Vee Pharmacy
02.2018 - 08.2019

Doctor of Pharmacy - PharmD

University of Wisconsin-Madison

Bachelor of Science - Chemistry

University of Iowa
Mengqi Zhang