Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Meng Wu

Toronto,ON

Overview

5
5
years of professional experience

Work History

Administrative Supervisor

TopOffer
06.2023 - Current
  • Led a team of Administrative Assistants, fostering collaboration and enhancing productivity
  • Supervised and coordinated all aspects of student admissions, ensuring high-quality preparation, editing, and proofreading of admission materials, reports, and correspondence
  • Provided individualized guidance in drafting application essays, helping students identify and highlight their strengths, achievements, and unique qualities to enhance their admission prospects
  • Collaborated with students to develop strong personal statements and supplemental materials, helping them articulate their stories effectively
  • Acted as the primary liaison between the student records team and other departments to ensure smooth and efficient fulfillment of student requirements.

Education Coordinator

ASC RESEARCH PROGRAMS
06.2021 - 08.2021
  • Managed office tasks, such as scheduling appointments, preparing and distributing materials
  • Performed key data analysis and accounting functions, including invoice processing and transaction reconciliations to record and track financial and operational information in an accurate and timely manner
  • Provided proactive and targeted support through the development of personalized approach for students with a diverse background and learning styles to facilitate their educational development
  • Worked with students to create and adjust course plans based on thorough assessment and close monitoring of progress to drive program goals
  • Responding to inquiries from students regarding the selection of programs or courses
  • Offered differentiated guidance and instruction during one-on-one mentorship sessions based on the evaluation of individual’s needs and capabilities to deliver exceptional learning support
  • Acted as a trusted project manager through managing course schedules, class arrangements, and other ad-hoc tasks through coordinating with professors and students across countries to ensure seamless learning experience.

Office Administrator

ONE BEST
07.2020 - 05.2021
  • Prepared, keyed in, edited and proofread correspondence, admission information, reports and related materials from machine dictation and handwritten copy
  • Collected monthly teaching hours and teaching feedback
  • Worked with course consultant to solve problems related with class arrangements
  • Answered phones and responded to inquiries regarding admissions, course schedules, and general information about the institution
  • Maintained accurate records and files of student and faculty information
  • Greeted and directed students, faculty, and visitors in a friendly and professional manner.

Bookings Coordinator

ESEE MODEL MANAGEMENT
06.2019 - 07.2019
  • Leveraged good communication skills through liaising between models and clients to schedule and execute events
  • Point of contact for international crew and provided translation services during shows and photo shoots
  • Developed strong project management skills to handle conflicting priorities under a fast-paced environment, including communicating with various parties, booking appointments, setting up logistics, and preparing paperwork to ensure efficient company operations and client satisfaction
  • Managed budgets, team agenda, and other strategic projects on demand to meet organizational goals.

Education

Master of Education - Curriculum & Pedagogy

University of Toronto
06.2023

Bachelor of Management and Organizational Studies - Consumer Behaviour

University of Western Ontario
05.2021

Skills

  • Microsoft Office
  • SPSS Statistical Software
  • Bilingual in Chinese
  • JLPT N1 certification

Volunteer Experience

Royal Ontario Museum, Volunteer Facilitator, 04/2023, Now, 

  • Interactive tours and gallery discussions were facilitated to engage visitors and offer insightful information about various exhibitions and collections.
  • Led engaging and educational gallery tours, tailoring the content to different visitor demographics and interests., Developed and implemented new programs and activities in collaboration with the museum staff to increase visitor engagement.
  • Ensured the safety and security of the specimen and visitors, following museum protocols and guidelines.


2023 OISE Graduate Student Research Conference, 03/2023

  • Organized and set up registration tables for 100+ attendees, resulting in efficient check-in and minimized wait times.
  • Assisted attendees with wayfinding and answered questions about the conference program.
  • Distributed conference materials and managed crowds during peak hours., Collaborated with a team of 20 volunteers to execute tasks efficiently, communicating effectively to ensure seamless operations.
  • Developed customer service, event coordination, and problem-solving skills.

Timeline

Administrative Supervisor

TopOffer
06.2023 - Current

Education Coordinator

ASC RESEARCH PROGRAMS
06.2021 - 08.2021

Office Administrator

ONE BEST
07.2020 - 05.2021

Bookings Coordinator

ESEE MODEL MANAGEMENT
06.2019 - 07.2019

Bachelor of Management and Organizational Studies - Consumer Behaviour

University of Western Ontario

Master of Education - Curriculum & Pedagogy

University of Toronto

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Meng Wu