Meng Vang
Sacramento
Summary
Dynamic professional with extensive experience as Leadership positions at previous companies, excelling in training and mentoring teams. Proven track record in problem resolution and workflow coordination, enhancing operational efficiency throughout department, as well as adjoining departments. Committed to driving team success and achieving organizational goals. Able to work with integrity and competence individually, as well as collectively with others.
Overview
22
22
years of professional experience
Work History
Department Supervisor
Alpha X
05.2020 - Current
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Managed team of Number employees, delegated tasks and held each employee accountable for completing assignments.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Assigned tasks and established work schedules to staff to cover operational needs.
- Oversaw daily operational performance of Pounding team and backup other departments as needed.
- Collaborated with other departments to improve interdepartmental communication, promoting a cohesive organizational culture focused on achieving common goals.
Life Insurance Agent
First Financial Security Inc.
09.2010 - Current
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
- Retained existing clientele through regular follow-ups, policy reviews, and timely adjustments based on changing circumstances or needs.
- Leveraged industry knowledge to educate potential clients on the importance of life insurance, resulting in increased policy awareness and sales conversions.
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
- Provided exceptional customer service by addressing concerns promptly and maintaining open lines of communication.
- Maintained high standards of customer service by building relationships with clients.
- Maintained up-to-date knowledge of industry regulations, trends, and products to best serve client needs.
- Boosted team morale and productivity by leading training sessions on effective sales techniques and product knowledge.
- Collaborated with other financial advisors to provide clients with comprehensive financial planning services.
- Increased client portfolio size by actively networking and building strong relationships within community.
- Simplified complex insurance concepts for clients, facilitating informed decision-making.
Department Lead
American Building Supply
02.2004 - 07.2014
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Managed team of Number employees, delegated tasks and held each employee accountable for completing assignments.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Assigned tasks and established work schedules to staff to cover operational needs.
- Oversaw daily operational performance of Pounding team and backup other departments as needed.
- Collaborated with other departments to improve interdepartmental communication, promoting a cohesive organizational culture focused on achieving common goals.
Education
Prospect High School
Oroville, CA06.2000
Skills
- Problem resolution
- Workplace safety
- Training and mentoring
- Task delegation
- Decision-making
- Work planning and organization
- Relationship building and management
- Order processing
- Workflow coordination
- Training and development
- Order management
- Employee scheduling
- Operations
Timeline
Department Supervisor
Alpha X
05.2020 - Current
Life Insurance Agent
First Financial Security Inc.
09.2010 - Current
Department Lead
American Building Supply
02.2004 - 07.2014
Prospect High School
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