Meng Thao
Sutter Creek
Summary
Dynamic Shop Foreman with a proven track record at Amerit Fleet Solutions, enhancing operational efficiency through effective team training and streamlined processes. Skilled in equipment operation and safety management, I consistently exceed performance metrics while fostering strong relationships with team members and clients. Committed to continuous improvement and quality control.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Shop Foreman
Amerit Fleet Solutions
11.2020 - 05.2025
- Used hand and power tools, equipment, and instruments accurately.
- Oversaw maintenance and repair of shop equipment.
- Trained and coached employees to improve performance and skills.
- Directed daily operations of team of [Number] technicians and shop professionals.
- Verified safe and proper operation of wide range of power tools, equipment and instruments.
- Conducted thorough inspections of completed work, ensuring all projects met or exceeded company and client expectations before final delivery.
- Increased shop efficiency by implementing streamlined processes and organizing work areas.
- Managed materials inside shop and at job locations.
Mobile Mechanic
Frito Lays
11.2019 - 11.2020
- Reduced vehicle downtime for clients by performing accurate diagnostics and prompt repairs.
- Performed preventative maintenance tasks on fleet vehicles, decreasing breakdowns and extending service life.
- Streamlined repair processes by staying up-to-date with industry best practices and emerging technologies.
- Utilized advanced diagnostic tools to pinpoint issues swiftly, reducing labor time spent on each job.
- Maintained a clean and organized mobile workspace, ensuring the safety of both clients and fellow technicians.
- Maintained comprehensive records of all completed work orders, facilitating accurate invoicing and recordkeeping.
- Provided exceptional customer service, addressing inquiries and resolving concerns in a professional manner.
- Increased repeat business by establishing strong relationships with customers through excellent communication skills.
- Collaborated with team members to troubleshoot complex mechanical problems, improving overall efficiency.
- Adhered strictly to industry safety standards while performing repairs or maintenance tasks in various environments.
- Attended training workshops to stay current on new techniques and certifications, enhancing professional skill set.
- Educated clients on proper vehicle maintenance, prolonging the lifespan of their automobiles.
- Exceeded company performance metrics consistently by completing jobs quickly without sacrificing quality or customer satisfaction.
- Enhanced customer satisfaction by providing timely and efficient mobile mechanic services.
Squad Leader
United States Marine Corps
07.2011 - 07.2015
- Maintained discipline within the ranks by enforcing standards of conduct expected from a professional military organization consistently and fairly.
- Conducted thorough after-action reviews following each operation to identify areas for improvement and implement necessary changes.
- Operated heavy equipment, fire equipment and mobile Incident Command Center vehicle.
- Developed tailored training programs to address individual skill gaps, resulting in improved performance across the entire squad.
- Enhanced team cohesion with regular debriefings, feedback sessions, and team-building exercises.
- Provided critical input to higher-level decision-makers during strategic planning sessions based on first-hand experiences from field operations.
- Maintained high morale within the squad by fostering a positive and supportive work environment.
- Adapted quickly to changing conditions on the battlefield, allowing the squad to maintain focus on primary objectives without being distracted by unforeseen challenges.
- Ensured mission success through diligent planning, preparation, and execution of assigned tasks.
- Maintained property and equipment inventory and crew assignments.
- Maximized unit readiness with comprehensive maintenance schedules for all assigned equipment and resources.
- Upheld a culture of continuous improvement within the squad by encouraging open communication and fostering an environment conducive to constructive criticism.
Education
Associate of Science -
Universal Technical Institute
Sacramento, CA10-2018
No Degree -
Machine Gun Leadership School
Camp Pendleton, CA03-2014
Rosemont High School
Sacramento, CA05-2011
Skills
- Safety management
- Workplace safety
- Safety awareness
- Task delegation
- Deadline management
- Equipment operation
- Equipment usage
- Tool management
- Job estimating
- Maintenance planning
- Equipment monitoring
- Materials management
- Product inspection
- Quality control inspections
- Operational efficiency
- Employee coaching
- Cost reduction
- Waste reduction
- Standard operating procedures
- Team Training
- Problem-solving
- Critical thinking
- Continuous improvements
- Training and mentoring
- Budget adherence
- Inventory assessment
- Hiring and training
- Work Planning and Prioritization
- Worker training
- Safety procedures
- Flexible schedule
- Relationship building
- Active listening
- Materials inspection
- Cost reduction and containment
- Documentation and reporting
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 4 staff members.
- Marine Corps boot camp honor man graduate
- Completed Advance Machine Gun Leadership School
Certification
- Certified auto and diesel mechanic
Languages
hmong
Native or Bilingual
English
Native or Bilingual
Timeline
Shop Foreman
Amerit Fleet Solutions
11.2020 - 05.2025
Mobile Mechanic
Frito Lays
11.2019 - 11.2020
Squad Leader
United States Marine Corps
07.2011 - 07.2015
Associate of Science -
Universal Technical Institute
No Degree -
Machine Gun Leadership School
Rosemont High School
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