Mendy Willis
Palm Springs
Summary
Senior Property Manager with proven track record in enhancing productivity and efficiency. Expertise in property portfolio management, tenant relations, and operational budgeting. Strong communication and problem-solving skills drive successful property operations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Property Manager
Lincoln
Austin
02.2017 - Current
- Provided guidance and support to junior members of the team when needed.
- Collaborated with attorneys regarding legal matters involving the ownership or leasing of property.
- Created budgets and monitored expenses related to managing properties.
- Performed periodic reviews of existing leases for accuracy and completeness.
- Prepared reports on the condition of managed properties for owners or investors.
- Developed and implemented policies, procedures and systems to ensure efficient management of properties.
- Handled rent collections from tenants on a monthly basis and kept accurate records of payments received.
- Conducted regular inspections of managed properties to identify any issues requiring attention.
- Resolved tenant complaints in a timely manner.
- Coordinated necessary repairs or renovations with contractors as needed.
- Liaised between construction manager and tenant during build-out phase of tenant suite.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
- Supervised production of annual rent, operating expense, and real estate tax adjustments.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Prepared detailed budgets and financial reports for properties.
- Oversaw daily operations, maintenance, and administration of various properties.
- Maintained relationships with tenants by providing excellent customer service and responding promptly to inquiries or concerns.
Property Manager
Spire Realty
Austin
01.2014 - 02.2017
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Managed all maintenance requests from tenants in a timely manner.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Drafted and monitored budgets for overall maintenance and operations.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Managed day-to-day activities involving tenants, subcontractors and property management.
Education
Psychology
Tarleton State University
Stephenville, TX12-1995
Skills
- Budget management
- Financial reporting
- Lease administration
- Property inspections
- Rent collection
- Regulatory compliance
Certification
- Texas Real Estate License
Affiliations
Enjoy outdoor activities such as golf, cycling, hiking and kayaking
Timeline
Senior Property Manager
Lincoln
02.2017 - Current
Property Manager
Spire Realty
01.2014 - 02.2017
Psychology
Tarleton State University
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