Mendez Yanira
Modesto
Summary
Results-driven Assistant Manager with a strong focus on customer service, team building, and effective communication. Proven ability to resolve issues promptly, enhancing customer loyalty and satisfaction.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Family Dollar
Modesto
07.2020 - 08.2024
- Supervised daily store operations and maintained high customer service standards.
- Managed inventory levels and organized merchandise displays for optimal sales.
- Trained new employees on company policies and operational procedures. (when necessary)
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Supervised daily operations including scheduling shifts, assigning duties.
Store Associate
Forever 21
Modesto
03.2019 - 12.2019
- Assisted customers with product inquiries and provided exceptional service.
- Organized merchandise displays to enhance store aesthetics and accessibility.
- Processed transactions accurately using point-of-sale systems.
- Maintained inventory levels through regular stock checks and replenishment.
- Collaborated with team members to ensure a clean and organized store environment.
- Participated in visual merchandising efforts to align with brand standards.
- Ensured the cleanliness and tidiness of the store.
Education
Some College (No Degree) - Medical Assistant
Modesto Junior College
Modesto, CASkills
- Customer service
- Employee training
- Inventory management
- Visual merchandising
- Team building
- Effective communication
- Multitasking and organization
- Scheduling and planning
Timeline
Assistant Manager
Family Dollar
07.2020 - 08.2024
Store Associate
Forever 21
03.2019 - 12.2019
Some College (No Degree) - Medical Assistant
Modesto Junior College