Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Languages
Timeline
Generic

Menahil Amina

Mississauga,ON

Summary


Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.

Overview

4
4
years of professional experience

Work History

Receptionist

Pinpoint Infinity
08.2025 - Current
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Assisted with planning office events and meetings for smooth execution.

Operations Manager

Ican Education (Contract Based)
03.2025 - 05.2025
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.

Data Entry Clerk

Ergocentric (Contract Based)
10.2024 - 02.2025
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Verified entered data against source documents to maintain consistency across multiple platforms within the organization.

Receptionist

Subaru
12.2023 - 11.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Office Assistant

Beachcober Hottubs (Contract Based)
03.2024 - 04.2024
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.

Concierge

Lexus (Contract Based)
11.2023 - 02.2024
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.

Sales Associate

Tommy Hilfiger
06.2023 - 12.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Payment Analyst

Majorel (Contract Based)
05.2023 - 06.2023
  • Developed training materials and facilitated knowledge sharing sessions for new team members, increasing their proficiency in handling complex payment situations.
  • Proactively identified potential bottlenecks within the payment process, implementing corrective actions before they impacted overall performance or deadlines.
  • Streamlined vendor onboarding processes by creating standardized documentation templates for efficient information gathering.
  • Collaborated closely with cross-functional teams to ensure timely and accurate payments were made to all parties involved.

Appointment Setter

Smartsetter (Contract Based)
12.2022 - 05.2023
  • Set appointments with salespeople and potential customers.
  • Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.
  • Prioritized tasks efficiently to ensure all daily call quotas were met or exceeded without compromising quality of service.
  • Answered phone calls and answered questions from potential customers.

Cashier

Ardene
05.2022 - 12.2022
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Cashier

Sobeys
03.2021 - 09.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

Bachelor of Arts - Interdisciplinary Social Science

York University
Toronto
06-2025

High School Diploma -

Stephen Lewis Secondary
Mississauga, ON
06-2021

O Levels -

Hala International School
Saudi Arabia
06-2018

Skills

  • Creative writing
  • Public Speaking & Advocacy
  • Policy Analysis
  • Critical Thinking & Argumentation
  • Editing & Proofreading
  • Community Outreach & Engagement
  • Project Management
  • Intercultural Communication

Accomplishments

  • Published multiple books and articles focused on women's rights, social justice, and gender equality.
  • Recognized in wattpad for impactful writing on gender-based violence and legal empowerment.
  • Developed and led writing projects that explore the intersection of law, culture, and gender.
  • Invited to speak at conferences/webinars on women's rights advocacy and storytelling as a tool for social change.
  • Over 11 years of diverse work experience, including roles in education and other fields.
  • Led community outreach initiatives focused on legal literacy and women’s empowerment.
  • Managed cross-functional teams and programs aimed at addressing systemic barriers to justice.
  • Published two nonfiction books on women’s rights, focusing on gender justice.

Languages

English
Native or Bilingual
Urdu
Native or Bilingual
Punjabi
Full Professional

Timeline

Receptionist

Pinpoint Infinity
08.2025 - Current

Operations Manager

Ican Education (Contract Based)
03.2025 - 05.2025

Data Entry Clerk

Ergocentric (Contract Based)
10.2024 - 02.2025

Office Assistant

Beachcober Hottubs (Contract Based)
03.2024 - 04.2024

Receptionist

Subaru
12.2023 - 11.2024

Concierge

Lexus (Contract Based)
11.2023 - 02.2024

Sales Associate

Tommy Hilfiger
06.2023 - 12.2023

Payment Analyst

Majorel (Contract Based)
05.2023 - 06.2023

Appointment Setter

Smartsetter (Contract Based)
12.2022 - 05.2023

Cashier

Ardene
05.2022 - 12.2022

Cashier

Sobeys
03.2021 - 09.2022

Bachelor of Arts - Interdisciplinary Social Science

York University

High School Diploma -

Stephen Lewis Secondary

O Levels -

Hala International School

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Menahil Amina