Diligent Worker with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Hi, I’m
Memwoiel Baouro
Ottawa,Canada
Summary
Overview
5
years of professional experience
1
Certification
Work History
Uber Eats
Uber Partner
08.2024 - Current
Job overview
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
- Maintained a high driver rating through excellent communication and navigational skills.
- Provided safe transportation for passengers, adhering to traffic laws and regulations.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
The Home Depot
Sales Associate
04.2023 - 06.2024
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to achieve monthly sales targets.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Michanie Construction Inc
Laborer
01.2020 - 09.2023
Job overview
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Cleaned and maintained tools, equipment and worksites.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Operated forklifts and boom lifts to complete various tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
Joey's Interlock
General Laborer
01.2022 - 07.2022
Job overview
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Completed tasks efficiently for timely project completion within set deadlines.
- Assisted team members with tasks that require group effort.
- Notified supervisors of defective equipment or material.
- Increased productivity with effective communication and collaboration among team members.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Used variety of hand and power tools to complete tasks.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Operated forklifts and boom lifts to complete various tasks.
Self Employed
Assistance Laborer
11.2021 - 03.2022
Job overview
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Helped with door and window installations.
Education
St Peter H.SOttawa, Ontario
High School Diploma
University Overview
Graduated with honor
Algonquin CollegeOttawa, Ontario
from Construction Engineering
University Overview
Ongoing
Skills
- Bilingual
- Independent worker
- Team worker
- Observational skill
- Organize
- Customer Service skills
- Blueprint Reading
- Safe Driving
- Flexibility
- Punctuality
- Cleanliness
- Situational Awareness
Certification
- High School Diploma, Secondary School, 06/22
- Reach Truck License, 02/24
- Class G, 08/24
Languages
English
Professional Working
French
Professional Working
Interests
- Volunteer Work
- Video Gaming
- Drawing and Painting
- Gym Workouts
- Music
- Fashion
- Team Sports
Timeline
Uber Partner
Uber Eats
08.2024 - Current
Sales Associate
The Home Depot
04.2023 - 06.2024
General Laborer
Joey's Interlock
01.2022 - 07.2022
Assistance Laborer
Self Employed
11.2021 - 03.2022
Laborer
Michanie Construction Inc
01.2020 - 09.2023
St Peter H.S
High School Diploma
Algonquin College
from Construction Engineering
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