Melyssa Wafer
Bakersfield
Summary
Detail-oriented Donor Center Technician delivering outstanding patient care and efficient phlebotomy services. Known for exceptional organizational skills and a commitment to donor satisfaction. Prepared to contribute to a positive and supportive environment.
Overview
12
12
years of professional experience
Work History
Donor Center Technician/Phlebotomist
Biomat Plasma Center
Bakersfield
11.2020 - Current
- Maintaining Great Customer service
- Providing care to the donors
- Taking vitals , Reading proteins
- Performing on venipuncture sites
- Interacting with donors , letting donors know about our bonuses
- Crossed trained
- Following SOP
Caregiver/Personal Assistant
Mended Fences Group Home
Bakersfield
07.2019 - 08.2020
- Driving clients to appointments & to visit family
- Monitored vital signs and promptly reported any changes or concerns to healthcare professionals
- Created personalized care plans for each client based on their individual needs and preferences
- Maintained a clean and organized living environment for clients by performing light housekeeping duties
- Engaged clients in meaningful activities such as reading, puzzles, crafts, or outings to promote mental stimulation
- Provided companionship and emotional support to alleviate feelings of loneliness or isolation
Usher
Rabobank Arena
05.2016 - 06.2019
- Interacting with customer
- Seating customer in the right seats
- Monitoring
- Scanning tickets in
Cashier
Mc Donalds
Bakersfield
06.2014 - 04.2015
- Great customer service
- Maintains large order and patient's when it's busy
- Taking orders
- Maintained cleanliness and organization of work area, adhering to health and safety regulations
- Managed high-volume drive-thru orders efficiently, minimizing wait times for customers
- Collaborated with team members to ensure smooth operations during peak hours
- Demonstrated strong communication skills by effectively communicating order details with kitchen staff
Education
High school diploma -
Skills
- Cash Handling
- Telephone Etiquette
- Customer Service
- Competitive Commission Sales
- Selfmotivated
- Organized
- Lesson planning
- Fast learner
- Caregiving
- Patient Care
- Vital Signs
- Medical Records
- Creating
- Phlebotomy
- Communication skills
- Organizational skills
- Front desk
- HIPAA
- Epic
Timeline
Donor Center Technician/Phlebotomist
Biomat Plasma Center
11.2020 - Current
Caregiver/Personal Assistant
Mended Fences Group Home
07.2019 - 08.2020
Usher
Rabobank Arena
05.2016 - 06.2019
Cashier
Mc Donalds
06.2014 - 04.2015