Melyssa Tanaka
Richmond,BC
Summary
- +6 years of experience with Procurement Governance.
- Excellent reputation for resolving problems and improving customer satisfaction.
- Good analytics skills, interpersonal relationships, and communication.
Overview
5
5
years of professional experience
Work History
IT Procurement Governance Manager
Itaú Unibanco Bank
São Paulo, São Paulo
09.2021 - 06.2022
- People Management, including supervising, training, and career development.
- Organized and promoted strategic debates (3 committees per month) with the Chief Procurement Officer and CFO.
- Resolved conflicts and negotiated with internal clients.
- Connected and directed internal clients to solve their problems with the appropriate department.
- Sourced for opportunities and implemented projects for continuous improvement in the procurement process.
Senior Project Analyst
Itaú Unibanco Bank
São Paulo, São Paulo
08.2019 - 08.2021
- Redesigned and implemented the process for IT Procurement Governance, reducing bureaucracy and reworking for our clients.
- Developed the process to measure the efficiency of IT negotiation versus IT budget.
- Analyzed negotiation costs and reported to the Finance department for budget monitoring and forecasting.
- Followed up of +300 contracts of IT suppliers to ensure that the renewal was done on time, without impacting the provision of service to our customers
- Assisted clients with the presentation (template, information, storytelling) for the executive committees
Junior Project Analyst
Itaú Unibanco Bank
São Paulo, São Paulo
10.2016 - 07.2019
- Participated as procurement focal point in the acquisition of Citibank's retail unit by Itau Unibanco.
- Organized and promoted monthly meetings with internal stakeholders for continuous improvements in the process.
- Assisted clients with procurement and IT process.
- Assisted clients with the presentation (template, information, storytelling) for the executive committees
- Maintained the department's procedures uploaded.
Education
MBA - Business Administration
University Canada West
Vancouver, BCProfessional Master - Corporate Finance, Controllership And Economics
Fundação Getulio Vargas
São Paulo07.2020
Certificate - ISO 20000 (ITSM)
EXIN
São Paulo01.2016
Certificate - Information Technology Infrastructure
EXIN
São Paulo10.2015
Bachelor of Engineering - Civil Engineering
Universidade Estadual Paulista
São Paulo07.2014
Skills
Empathy
Problem solve
Attention to detail
Responsibility
MS (Excel,Word, Power Point): Advanced
Timeline
IT Procurement Governance Manager
Itaú Unibanco Bank
09.2021 - 06.2022
Senior Project Analyst
Itaú Unibanco Bank
08.2019 - 08.2021
Junior Project Analyst
Itaú Unibanco Bank
10.2016 - 07.2019
MBA - Business Administration
University Canada West
Professional Master - Corporate Finance, Controllership And Economics
Fundação Getulio Vargas
Certificate - ISO 20000 (ITSM)
EXIN
Certificate - Information Technology Infrastructure
EXIN
Bachelor of Engineering - Civil Engineering
Universidade Estadual Paulista
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