Melysa Sanchez
Rosemead
Summary
Proven Peer Advocate at Kedren Community Health Center, adept in mental health services and customer service, excelled in creating supportive environments and enhancing client resource access. Skilled in multitasking and active listening, significantly improved team coordination and client satisfaction. Empathetic Peer Support Specialist with proven experience to build trusting relationships with clients. Caring with genuine concern for wellbeing of peers.
Overview
2
2
years of professional experience
Work History
Peer Advocate
Kedren Community Health Center
2022.10 - Current
- Maintained accurate documentation of client interactions, allowing for seamless coordination with other team members.
- Created a safe space where clients felt comfortable discussing personal challenges without fear of judgment or stigma.
- Educated clients about available community resources, empowering them to make informed decisions.
- Provided feedback to supervisory staff on trends observed among clientele, which informed adjustments made within the organization.
- Facilitated peer support groups, fostering a sense of shared experience and mutual encouragement among participants.
- Built trust with clients through active listening and understanding their unique needs.
- Assisted clients in navigating complex systems, expediting access to essential resources.
Server
Kalaveras
2022.04 - 2024.07
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Associate of Arts - Social Work
Rio Hondo College
Whittier, CA05.2021
High School Diploma -
Rosemead High School
Rosemead, CA05.2011
Skills
- Self-Care Techniques
- Mental Health Services
- Appointment Scheduling
- Customer Service
- Time Management
- Multitasking
- Active Listening
Timeline
Peer Advocate
Kedren Community Health Center
2022.10 - Current
Server
Kalaveras
2022.04 - 2024.07
Associate of Arts - Social Work
Rio Hondo College
High School Diploma -
Rosemead High School
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