Mely Malmis
Ottawa,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Dietary Aide
St. Patrick Home Ottawa
ottawa, ON
2022.12 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Followed all food safety regulations while preparing meals for patients.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
- Monitored food safety and sanitation standards in food service areas.
Dining Room Server
Maplewood Retirement Home
Ottawa, ON
08.2021 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Built long-lasting relationships with residents.
- Maintained excellent standards of service by closely monitoring diner safety and meeting customer needs.
- Checked in with customers and specific dietary needs while refilling waters and clearing plates.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Took orders and delivered food items to residents in main dining room.
Store Manager
Tim Hortons
Vanier, ON
08.2017 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached team members in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Approved regular payroll submissions for employees.
Administrative Assistant
Catholic Centre of Immigration
Ottawa, ON
03.2016 - 04.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Monitored premises, screened visitors, updated logs and issues passes to maintain security.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded delivering messages to staff.
- Developed and updated spreadsheets and databases to track, analyze and report on performance for records purposes.
Administrative Assistant
Provincial Government of Misamis Occidental
Oroquieta City, Philippines
02.1998 - 09.2003
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming deliveries for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Handled client correspondence and tracked records to foster office efficiency.
- Coordinated bookkeeping activities in QuickBooks and Lawson.
Education
No Degree - Simply Accounting
St. Patrick Adult School
Ottawa, ON 12.2016 - 06.2017
Bachelor of Science - Accounting
La Salle University
Philippines10.1996
Skills
- Administrative Management
- Inventory Management
- Records Organization and Management
- Management Team-Building
- Sage 50 Accounting
- Staff Supervision
- Customer Service
- Payroll Management
- Food Safety
- Regulations Compliance
- First Aid
- Dietary Guidelines
- Computer Skills
- Fast Food Experience
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Career advancementPaid sick leaveHealthcare benefitsPaid time offPersonal development programsTeam Building / Company RetreatsFlexible work hoursWork-life balanceCompany CultureWork from home optionCertification
- ServSafe Food Handler - Canada Certificate
- First Aid and CPR/AED LEVEL C
Timeline
Dietary Aide
St. Patrick Home Ottawa
2022.12 - Current
Dining Room Server
Maplewood Retirement Home
08.2021 - Current
Store Manager
Tim Hortons
08.2017 - Current
No Degree - Simply Accounting
St. Patrick Adult School
12.2016 - 06.2017
Administrative Assistant
Catholic Centre of Immigration
03.2016 - 04.2018
Administrative Assistant
Provincial Government of Misamis Occidental
02.1998 - 09.2003
Bachelor of Science - Accounting
La Salle University
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