Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MELVIN TORRES-GUTIERREZ

Redlands

Summary

Accomplished, motivated, and dynamic leader with a proven track record in solving complex problems, managing production operations, and fostering multifaceted collaboration in fast-paced environments. Skilled at defining a clear vision, devising effective strategies, and implementing continuous improvement initiatives. Demonstrated success in contributing to high-performance work cultures and effectively partnering with stakeholders at all levels of the organization.

Overview

14
14
years of professional experience

Work History

Administrative Clerk/Commercial Plumber

Towers Plumbing Inc.
01.2022 - Current
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Input data and processed system change to generate accurate reports.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
  • Purchased material and maintained inventory
  • Streamlined administrative processes by implementing efficient filing and organizational systems.
  • Boosted team productivity, organized weekly staff meetings to align on priorities and share updates.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Ensured safety compliance by adhering to building codes, regulations, and industry best practices.
  • Read blueprints to determine appropriate materials and procedures for each project.
  • Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
  • Optimized system performance through thorough testing of installed piping systems for leaks or other malfunctions before final approval from clients or inspectors.
  • Collaborated with contractors, architects, and engineers to ensure seamless integration of plumbing systems in new construction projects.
  • Repaired plumbing systems, components, and equipment.
  • Demonstrated adaptability by successfully completing projects in various commercial settings, such as restaurants, hotels, office buildings, and medical facilities.
  • Supported business growth by providing exceptional customer service that led to repeat clients and positive word-of-mouth referrals.

Production / Packaging Lead

MARS / RED COLLAR PET FOODS
01.2017 - 01.2022
  • Oversee all operations for 10+ associates in the packaging department including delegating workload, training, and personnel evaluations
  • Manage comprehensive critical thinking, and complex problem solving to streamline operations and drive consistent communications
  • Drive strategic vision and organizational effectiveness to achieve business and production goals and objectives
  • Utilize proven and demonstrated knowledge of the field to troubleshoot issues and concerns until resolution
  • Control inventory and schedule shifts according to shift production goals
  • Managed inventory of packaging materials, ensuring adequate supplies were available to meet production demands.
  • Reviewed job orders and determined appropriate materials and equipment needed for successful completion of each project.
  • Resolved technical issues with packaging machinery, minimizing downtime and maintaining production schedules.
  • Evaluated the performance of team members regularly to identify areas of improvement, providing constructive feedback and support to ensure consistent progress.
  • Supported the onboarding process for new team members, providing guidance and training in packaging processes and company policies.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Trained new packagers in proper techniques and safety protocols, fostering a safe and productive work environment.
  • Worked closely with cross-functional teams to resolve any product or operational issues that arose during the packaging process.
  • Communicate with senior leadership including reports and correspondence as needed
  • Improved packaging efficiency by implementing new processes and training team members on best practices.
  • Reduced material waste through careful monitoring and adjustments to packaging equipment.
  • Maintained a safe work environment, conducting regular safety audits and addressing any concerns promptly.
  • Maintained optimal equipment performance by carrying out simple hourly maintenance on machines.
  • Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
  • Enhanced packaging efficiency by implementing automated systems and streamlined processes.
  • Contributed to continuous improvement initiatives by identifying areas for increased efficiency in the packaging process.
  • Led weekly team meetings to review performance metrics and discuss ongoing projects, fostering open communication among team members about potential challenges or opportunities for improvement.
  • Assisted in design of new packaging, contributing to more appealing product presentation.
  • Balanced multiple packaging projects, demonstrating effective prioritization skills.

Packaging Line Operator

MARS PET CARE
01.2015 - 01.2017
  • Operate packaging line/machine as efficient as possible while following all safety guidelines
  • Troubleshoot machine when necessary
  • Focused on achieving daily production goals
  • Daily problem solving and critical thinking to keep line/machine running efficiently
  • Communication with management on daily reports
  • Completed necessary documentation for each shift, including logs of completed work orders and reports on any issues encountered during operation.

Receiving Department

KOHLS DISTRIBUTION CENTER
01.2011 - 01.2015
  • Ensured proper unloading and loading of trucks with a daily goal of 1500 packages per associate
  • Trained and educated on all receiving operations as well as outbound shipping
  • Collaborated with a talented and diverse team to streamline operations
  • Adhere to all safety processes and procedures per company and OSHA guidelines
  • Built and sustained strong relationships with key partners and stakeholders

Education

Bachelor of Arts - Business Administration with a Concentration in Entrepreneurship

CALIFORNIA STATE UNIVERSITY – SAN BERNARDINO
San Bernardino, CA
01.2020

Skills

  • Safety Mindset
  • Project Management
  • Critical Thinking
  • Complex Problem Solving
  • Customer Focused
  • Data Analysis
  • Production Operations, Production Scheduling
  • Innovative
  • Effective Communicator
  • Keen Attention to Detail
  • Growth Mindset
  • Waste reduction, Cost reduction

Languages

Spanish
Native or Bilingual

Timeline

Administrative Clerk/Commercial Plumber

Towers Plumbing Inc.
01.2022 - Current

Production / Packaging Lead

MARS / RED COLLAR PET FOODS
01.2017 - 01.2022

Packaging Line Operator

MARS PET CARE
01.2015 - 01.2017

Receiving Department

KOHLS DISTRIBUTION CENTER
01.2011 - 01.2015

Bachelor of Arts - Business Administration with a Concentration in Entrepreneurship

CALIFORNIA STATE UNIVERSITY – SAN BERNARDINO

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MELVIN TORRES-GUTIERREZ