Summary
Overview
Work History
Education
Skills
Timeline
Generic
Melvin Nunez

Melvin Nunez

Laval,Quebec

Summary

  • IT Project Manager with 15 years of experience managing Information Technology projects within the field of Software development including Web applications, eCommerce sites, Software integrations, Corporate Websites, and mobile applications.
  • Great experience as an IT consultant for web development projects
  • Experience managing projects using SCRUM and Waterfall methodologies, with proven ability to manage multiple projects concurrently serving as PM/Scrum Master, Business Analyst and sometimes as an account manager.
  • Experience managing geographically dispersed cross-functional teams, including third-party contractors and
  • Great experience working with final customers, understanding business requirements, and translating them to functional requirements.
  • Great experience with PM software such as MS Project, Jira, MeisterTask, Basecamp and Plan.io
  • Proven leadership skills even when not on an authority role.
  • Great experience building and maintaining enterprise websites using a CMS, including hosting and DNS setups.
  • Strong communication and problem-solving skills.
  • Languages: English (Advanced), French (Intermediate), Spanish (native)

Overview

15
15
years of professional experience

Work History

Product Manager

Tooly
07.2022 - Current
  • Develop and execute a product strategy that aligns with the Product's goals, market trends, and customer needs.
  • Develop and maintain the product roadmap outlining the product's development goals, timelines, and key features. Prioritize the features based on customer needs, business value, and technical feasibility.
  • Collaborate with cross-functional teams including engineering, design, sales, and marketing to ensure timely delivery of product features and enhancements. Communicate product updates and plans to stakeholders and executives.
  • Conduct market research, identify customer needs and pain points, and develop a product roadmap aligned with the product's vision and goals.
  • Work closely with customers to gather feedback, identify pain points, and understand their needs. Translate customer needs into product requirements and user stories that can be prioritized and added to the product roadmap.
  • Work closely with the product design and engineering team to ensure the product provides the best user experience, creating user friendly and intuitive user interfaces.
  • Conduct competitive analysis to understand the market landscape, identify emerging trends, and identify opportunities for product differentiation.

Product Scrum Master

Tooly
02.2021 - 07.2022
  • Coach and realing team members on Agile principles and the Scrum framework, establishing company's standards on which ceremonies should be held, their frequency, duration and expected outcomes.
  • Facilitate daily stand-ups, poker planning, sprint planning, sprint review, and sprint retrospective meetings for a team of 6 developers and 1 product designer.
  • Work closely with the Product Owner to ensure that the product backlog is well-defined, prioritized, and ready for development.
  • Identify and remove obstacles that prevent the team from delivering the sprint's goals in time.

Web Specialist - Consultant

Ministerio de la Mujer
06.2018 - 04.2021
  • In charge of overseeing all web platforms supporting different projects within the institution, including the institutional main website.
  • Develop and maintain websites to support several initiatives and projects developed by the Ministry using CMS software such as WordPress, Joomla, and Moodle.
  • In charge of setting up web servers, DNS, SSL, and other hosting-related setups needed to host a website.
  • Provide counseling on new projects initiatives, analyze each project's business needs, selecting the right set of tools to fulfill each specific project's goals.
  • Provide support and training to internal customers in order to maintain each platform updated and working properly.
  • In charge of setting updates, backup, and security policies for each website under our responsibility.

Senior Technology Project Manager

TechNearShore
07.2014 - 11.2016
  • Successfully oversaw software development projects from their conception to their delivery and post-delivery maintenance, serving as Scrum Master and Business Analyst.
  • Led Software development, quality assurance, and design teams to deliver Web applications, websites, and software integration projects, resulting in the accomplishment of key milestones for projects under my responsibility.
  • Successfully provided budget estimations after analyzing customer's business needs, providing detailed project plans including human resources, equipment, licenses, and time needed to complete a project.
  • Worked with e-Commerce based customers to understand their needs and provide business analysis services, translating those business needs into functional requirements for the development team.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Liaised between customers and the company, communicating effectively to maintain customer satisfaction and uphold company protocols.

Operations Manager

WCUATRO, SRL
07.2008 - 07.2021
  • Helped over 150 organizations to reach their business goals by delivering business solutions based on information systems that match their needs.
  • Oversaw several multidisciplinary teams integrated by developers, designers, and marketers leading them to achieve the goals established for each project.
  • Managed customers' relationships with the company, achieving client's long tenures and high satisfaction with services provided.
  • Managed customer's business requirements, analyzed them to propose Software designs and architectures providing viable solutions to each requirement, considering known restrictions both technical and budget-related.
  • Made business proposals for new customers including business analysis, project's estimated plans, and budgets estimations.

Education

Master of Science - Information Systems

Stevens Institute of Technology
Hoboken NJ, USA / Dominican Republic
09.2010

Bachelor of Science - Systems Engineering

Instituto Tecnológico De Santo Domingo
Santo Domingo, 01
04.2007

Skills

  • Project Management
  • Scrum & Waterfall methodology
  • Business Analysis
  • Microsoft Project , Jira, Basecamp, Planio
  • Strong communication skills
  • Customer interaction
  • Budgeting
  • Client Needs Assessment
  • Staff Management
  • Quality assurance
  • Documentation Management
  • Risk mitigation planning
  • Stakeholder relations

Timeline

Product Manager

Tooly
07.2022 - Current

Product Scrum Master

Tooly
02.2021 - 07.2022

Web Specialist - Consultant

Ministerio de la Mujer
06.2018 - 04.2021

Senior Technology Project Manager

TechNearShore
07.2014 - 11.2016

Operations Manager

WCUATRO, SRL
07.2008 - 07.2021

Master of Science - Information Systems

Stevens Institute of Technology

Bachelor of Science - Systems Engineering

Instituto Tecnológico De Santo Domingo
Melvin Nunez