Melva Collinson-Young
Nanaimo,BC
Summary
Dedicated and enthusiastic professional with exceptional interpersonal communication and organizational skills. Eager to embark on a new opportunity that provides valuable skills training, a professional work environment, and collaboration within a team. Strong time management and problem-solving abilities to contribute to the achievement of company objectives and goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cook
Haida Gwaii Hospital and Health Centre
Haida Gwaii
03.2024 - 10.2024
- Assisted in creating and preparing meals for patients with special dietary needs.
- Ensure that the kitchen remains sanitized and free of waste and clutter after each meal service.
- Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Maintained strict compliance with food safety regulations, ensuring high-quality meals.
Environmental Services Housekeeper
Haida Gwaii Hospital and Health Centre
Haida Gwaii
03.2024 - 10.2024
- Enhanced patient comfort by maintaining cleanliness and sanitation of hospital rooms and common areas.
- Completed deep cleans as scheduled, resulting in improved overall cleanliness levels within the facility.
- Upheld company policies regarding safety protocols.
- Assisted in emergency situations, providing prompt cleanup services after accidents or spills to minimize hazards and maintain safety standards.
- Provided cross-training support for new hospital cleaner hires, sharing best practices and tips for efficient task completion.
- Promoted a safe working environment for all personnel by consistently utilizing proper personal protective equipment and following safety guidelines.
- Removed trash, debris and other waste materials from premises.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Cashier
Causeway
Haida Gwaii
09.2023 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Responsible for keeping track of baked goods and freshly cooked foods and disposing of anything that was beyond its freshness threshold
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
House cleaner
Ocean Rose Cleaning
Nanaimo
07.2023 - 09.2023
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
Barista
Iron Works Cafe and Crêperie
Nanaimo
01.2023 - 07.2023
- Daily opening
- Helped customers select meals that best fit their personal and dietary needs
- As well as maintaining a visually appealing and effective display for the entire store
- Helped prepare fillings for crepes
- Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices
- Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items and rotating stock
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Operated espresso machines and commercial coffee brewers to create beverages.
Barista
Blenz Coffee
Nanaimo
02.2022 - 11.2022
- Daily opening
- Made and served many beverages per day with speed, quality and consistency in a Mall setting
- Discussed menu items and preparation methods with customers with suggestions of promotional items to increase sales
- Kept the bar, seating area, and backroom clean and tidy at all times
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other related equipment
- Took coffee, food, and other beverage orders and prepared them for customers quickly and effectively
- Maintained a clean and professional appearance and dining area for guest satisfaction
Kitchen Help
Local Foods to School
Haida Gwaii
06.2020 - 06.2021
- Used coordination and planning skills to achieve optimal harvest, processing, preparation of menu items within school calendar and schedule
- Sanitised dining ware and kitchen equipment according to health code standards; maintaining Worksafe standards
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods
- Utilized knife skills to expertly chop, slice, and dice ingredients as needed for recipes.
- Ensured proper storage of ingredients to maintain freshness and reduce waste.
Lead Cultural Ambassador
Haida Heritage Centre
Haida Gwaii
06.2018 - 06.2021
- Greeted guests in a friendly and polite manner
- Gave meaningful and knowledgeable interpretive tours regarding Haida Heritage
- Implemented policies and procedures for guests to follow in a respectful manner
- Trained new staff
- Provide directions to other local destinations, transit options, and restaurants
- Informed guests of museum events, answering general questions regarding museum experience and layout
- Maintained cleanliness of exhibit areas, performing light cleaning (picking up scraps, paper, etc.)
Education
Grade 12 -
Gidgalang Kuuyas Naay Secondary School
Certification
- Food Safe level 1, Eager to train and accomplish other necessary certificates if necessary.
- Class 5 driver license
Timeline
Environmental Services Housekeeper
Haida Gwaii Hospital and Health Centre
03.2024 - 10.2024
Cook
Haida Gwaii Hospital and Health Centre
03.2024 - 10.2024
Cashier
Causeway
09.2023 - 03.2024
House cleaner
Ocean Rose Cleaning
07.2023 - 09.2023
Barista
Iron Works Cafe and Crêperie
01.2023 - 07.2023
Barista
Blenz Coffee
02.2022 - 11.2022
Kitchen Help
Local Foods to School
06.2020 - 06.2021
Lead Cultural Ambassador
Haida Heritage Centre
06.2018 - 06.2021
Grade 12 -
Gidgalang Kuuyas Naay Secondary School