Melquisedec Gutierrez
Huntsville,ON
Summary
Knowledgeable Food Service Supervisor keeps teams working smoothly and efficiently. Proficient in team leadership, schedule management and inventory coordination. Proven history of innovative management and detail-oriented work. Experienced, bringing demonstrated success in developing and motivating strong restaurant teams to assist customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike. Hardworking Kitchen Supervisor driven to maximize guest satisfaction with exceptional food. Train, discipline and motivate team members to new levels of excellence. Proven history of innovative dishes, effective leadership and maximized productivity.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
Greenwood Enterprises
02.2022 - Current
- Maintained health and food safety standards at all stages, from storage through delivery.
- Kept guest and work areas clean, organized and sanitized per established standards.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Ordered new supplies and food to maintain service levels.
- Established and managed team schedules and shift assignments.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Monitored food inventory and supplies to prevent waste.
- Formulated and implemented marketing strategies to increase sales and customer loyalty.
- Directed food preparation and cooking activities to meet health and safety standards.
- Monitored food preparation, production, and plating for quality control.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
- Served consistent portions following recipes and control standards.
- Controlled food costs and managed inventory.
Education
Bachelor of Science - Industrial Psychology
EARIST
Manila Philippines04.2008
Skills
- Kitchen Staff Coordination
- Staff Leadership
- Quality Assurance Understanding
- Inventory Management
- Schedule Management
- Purchasing
- Production Records
- Operations Management
- Quality Control
- Customer Service
Languages
English
Professional Working
Certification
. Food Safety Certificate
. First Aid Seminar completed
Food Safety Certificate
Food Safety Training and Exam session passed (Under ServSafe Canada)
Date accomplished December 15,2022, with the passing rate score of 90%
Valid until December 15,2027.
Timeline
Food Service Supervisor
Greenwood Enterprises
02.2022 - Current
Bachelor of Science - Industrial Psychology
EARIST
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