Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Melon Desalegn Berhe

Summary

Organized and dedicated administrative professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Super Soil
02.2022 - 09.2023
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Conducted in-depth market research and competitive analysis, providing valuable insights for strategic planning and identifying new business opportunities
  • Expert use of OneDrive document management systems for seamless collaboration, improving cross-functional team coordination
  • Utilized Excel to prepare reports, analyzed data and provided insights for informed decision-making
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Shift Leader

Sprouts (Volunteering)
01.2023 - Current
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.

Education

Bachelor of Arts - Anthropology

University of British Columbia
Vancouver, BC
07.2025

High School Diploma -

Nativity Girls Catholic School
Addis Ababa, Ethiopia
07.2019

Skills

  • Office Administration
  • Mail handling
  • Invoice Processing
  • Scheduling
  • Travel Coordination
  • Research
  • Presentation Design
  • Excel spreadsheets
  • Customer Relations
  • Social Media and Promotions
  • Cold-calling

Languages

English
Native or Bilingual
Amharic
Native or Bilingual
French
Elementary
Tigrigna
Limited Working

Certification

  • Food Safe Certified

Timeline

Shift Leader

Sprouts (Volunteering)
01.2023 - Current

Administrative Assistant

Super Soil
02.2022 - 09.2023

Bachelor of Arts - Anthropology

University of British Columbia

High School Diploma -

Nativity Girls Catholic School

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Melon Desalegn Berhe