Melody Sorenson
Portugal Cove-St Philips,NL
Summary
Seasoned program evaluation consultant with more than 15 years of evaluation experience and proven track record of leading and implementing comprehensive evaluations of program, policy, digital solutions and legislation within the health care system. An expert in qualitative and quantitative methodologies and analysis, excelling in delivering actionable insights and fostering data-driven program improvements.
Overview
14
14
years of professional experience
Work History
Program Evaluation Consultant
NL Centre for Health Information
St John's, NL
08.2015 - 11.2021
- Determined client needs and expectations, establishing clear goals for each evaluation.
- Improved program efficiency across the health system by planning and conducting comprehensive evaluations and identifying areas for improvement.
- Implemented large-scale evaluations of programs, policies, legislation, and solutions throughout the health system.
- Managed client relationships through regular check-ins and updates on evaluation progress.
- Enhanced communication among team members to foster collaborative and supportive work environment.
- Managed multiple deadlines across several evaluation projects to meet dynamic needs of multiple clients.
- Adapted quickly to changing project requirements, demonstrating flexibility and problem-solving skills under tight deadlines.
- Advised provincial and regional stakeholders on methods to improve data collection and management.
- Delivered high-quality presentations to stakeholders, effectively communicating evaluation objectives and results.
Program Evaluator
NL Centre for Health Information
St John's, NL
02.2014 - 08.2015
- Developed customized evaluation plans tailored to each program's unique needs, ensuring relevant data collection methods were employed.
- Facilitated interviews and focus groups to collect high-quality qualitative information from program stakeholders and clients.
- Increased stakeholder satisfaction through timely and thorough evaluations, providing valuable feedback on program performance.
- Collaborated with interdisciplinary teams to conduct holistic evaluations that considered multiple perspectives when assessing program efficacy.
- Maintained high-quality evaluation standards by staying current with industry trends and continuously refining evaluation tools and techniques.
- Developed strong relationships with program staff, leading to improved collaboration during evaluations and implementation of suggested improvements.
- Developed user-friendly evaluation reports that clearly communicated findings, recommendations, and actionable insights for stakeholders.
Consultant
NL Lung Association Smokers' Helpline
St John's, NL
05.2013 - 06.2013
- Completed an evaluation of the Smokers' Helpline website and online resources.
- Gathered information on worldwide best practices for online tobacco cessation programs to inform evaluation direction and scope.
- Developed surveys and interview guides to capture relevant information from program clients and key informants.
- Shared timely evaluation findings with stakeholders to facilitate program improvements.
Course Instructor
Memorial University
St John's, NL
08.2011 - 04.2018
- Led the instruction of Sexual Behaviour (Psyc 3533) and The Psychology of Abnormal Behaviour (Psyc 3640).
- Researched and selected course texts and supplemental learning materials.
- Promoted a positive classroom culture by fostering mutual respect among students and setting high expectations for behavior and academics.
- Consistently monitored student progress using a variety of assessment tools, adjusting instruction as necessary to maximize achievement potential.
- Demonstrated strong interpersonal and communication skills, resulting in clear subject matter discussion with students.
- Provided students with constructive, encouraging and corrective feedback.
- Maintained regular office hours to provide struggling students with additional course help.
- Improved student comprehension by utilizing various teaching strategies and methods tailored to individual learning styles.
- Participated in ongoing professional development opportunities to stay current in educational trends and expand subject matter knowledge base.
Consultant
Eastern Health
St John's, NL
01.2009 - 04.2009
- Planned and executed an evaluation of the Mental Health and Addictions Day Treatment Program.
- Worked closely with staff, management and program clients to identify program successes, challenges, and areas of improvement.
- Conducted thorough literature review to identify gaps in knowledge and inform future research directions.
- Identified best practices among day treatment programs, facilitating knowledge sharing.
- Designed survey instruments tailored to specific research objectives for precise feedback gathering.
- Conducted document review, organization and quality control of data acquisition to draw relevant conclusions.
- Applied ethical considerations throughout all stages of the research process, safeguarding participant welfare and data integrity.
- Synthesized data and wrote detailed report to present research findings to stakeholders.
Research Assistant
Dr. Ken Fowler, Memorial University
St John's, NL
04.2008 - 12.2008
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Enhanced research quality by meticulously collecting and analyzing data from various sources.
- Designed survey instruments tailored to specific research objectives for precise feedback gathering.
- Conducted fieldwork, collecting data to supplement existing research efforts.
Education
Ph.D. - Experimental Psychology (Clinical)
Memorial University
St. John's, NLMaster of Science - Experimental Psychology (Clinical)
Memorial University
St. John's, NL05.2010
Bachelor of Arts - Psychology (Honours)
St Thomas University
Fredericton, NB05.2006
Skills
- Program Evaluation and Improvement
- Stakeholder Engagement
- Problem-Solving
- Attention to Detail
- Analytical Thinking
- Project Leadership
- Integrity and Honesty
- Data Analytics
- Qualitative and Quantitative Research
- Verbal and written communication
Timeline
Program Evaluation Consultant
NL Centre for Health Information
08.2015 - 11.2021
Program Evaluator
NL Centre for Health Information
02.2014 - 08.2015
Consultant
NL Lung Association Smokers' Helpline
05.2013 - 06.2013
Course Instructor
Memorial University
08.2011 - 04.2018
Consultant
Eastern Health
01.2009 - 04.2009
Research Assistant
Dr. Ken Fowler, Memorial University
04.2008 - 12.2008
Ph.D. - Experimental Psychology (Clinical)
Memorial University
Master of Science - Experimental Psychology (Clinical)
Memorial University
Bachelor of Arts - Psychology (Honours)
St Thomas University