Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melody Smith

Folsom

Summary

Thrived in high call volume insurance environment, developing strong client relationship management and risk assessment skills. Adept at navigating regulatory compliance, insurance laws in multiple states and providing personalized solutions tailored to client needs. Seeking to leverage these transferrable skills as a Sheriff's 911 Call Dispatcher, ensuring concise communication and safety protocals.

Overview

3
3
years of professional experience

Work History

Licensed Insurance Broker

Exact Medicare
06.2024 - Current
  • Spent ample time with each customer, verbally reviewing, and explaining documents for client comprehension.
  • Developed strong relationships with clients, resulting in a high level of trust and repeat business.
  • Preparation of client information and accurate note taking of clients current situation and needs
  • Knowledge of regulations and Medicare laws implemented by different insurance agencies in multiple states
  • Experienced with a high call volume of calls per day
  • Maintained up-to-date knowledge of industry trends and regulatory changes, allowing for accurate, timely advice to clients.

Licensed Insurance Broker

Assurance IQ
08.2022 - 04.2024

Education

Associate of Science - Communication: Social And Behavioral Sciences

Folsom Lake College
Folsom, CA
12-2025

Skills

  • Customer service
  • Risk management
  • Problem-solving
  • Attention to detail
  • Understanding of regulations and laws
  • Multitasking Abilities
  • Organizational skills

Timeline

Licensed Insurance Broker

Exact Medicare
06.2024 - Current

Licensed Insurance Broker

Assurance IQ
08.2022 - 04.2024

Associate of Science - Communication: Social And Behavioral Sciences

Folsom Lake College

Similar Profiles

CREATE PROFILE
Melody Smith