Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Melody Rojas

Van Nuys

Summary

Dedicated professional with extensive experience in customer service roles. Demonstrates exceptional problem-solving abilities and time management skills, driving customer satisfaction and operational efficiency. Looking to enhance team performance and contribute to a positive work environment.

Overview

12
12
years of professional experience

Work History

Packager

Presidential
Van Nuys
11.2024 - 04.2025
  • Inspected finished goods for quality and compliance with company standards.
  • Collaborated with team members to ensure timely completion of packaging tasks.
  • Executed labeling processes to ensure accurate product identification for distribution.

Server

CULICHITOWN
Sylmar
02.2019 - 10.2023
  • Provided attentive service to guests in a fast-paced dining environment.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Sales Associate

Morphe Brushes & Cosmetics
Burbank
02.2015 - 01.2019
  • Handled customer inquiries and resolved issues to enhance satisfaction levels.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Operated point-of-sale systems for accurate transaction processing and cash handling.

Telemarketing Sales Representative

Calibox Inc
Woodland Hills
02.2013 - 10.2015
  • Responded promptly to customer inquiries, resolving issues and clarifying information.
  • Conducted outbound calls to engage potential customers and promote products.
  • Listened attentively to customer needs in order to provide appropriate solutions.

Education

High School Diploma -

Robert Fulton College Preparatory
Van Nuys
06-2015

Skills

  • Team collaboration
  • Problem solving
  • Effective communication
  • Time management
  • Deadline adherence
  • Organizational skills

Languages

Spanish
Native/ Bilingual

Timeline

Packager

Presidential
11.2024 - 04.2025

Server

CULICHITOWN
02.2019 - 10.2023

Sales Associate

Morphe Brushes & Cosmetics
02.2015 - 01.2019

Telemarketing Sales Representative

Calibox Inc
02.2013 - 10.2015

High School Diploma -

Robert Fulton College Preparatory
Melody Rojas