Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Work Preference
Work Availability
Timeline
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Melody Marsh

Melody Marsh

Point Reyes Station

Summary

I'm a dedicated student looking for flexible part-time work, with a solid foundation in hospitality and events. I'm equipped with promotional and interpersonal skills. Experienced in working independently and rapidly learning new processes. Ready to contribute to a dynamic team, and make a positive impact, bringing in fresh perspectives.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Desk Agent

Olema House
Olema
06.2024 - 08.2025
  • Managed guest check-in and check-out using Opera Hospitality software
  • Posted incidental charges to ledgers, manually or by using computers.
  • Input and confirmed reservations for guests.
  • Prepared basic food service by setting up continental breakfast or coffee and tea supplies.
  • Processed payments accurately and efficiently.
  • Greeted and registered guests, assigning rooms according to preferences.
  • Computed bills, collected payments, and provided change efficiently.
  • Recorded guest feedback or complaints, escalating issues to management for resolution.

Lead Hostess

Station House Cafe
Point Reyes Station
04.2023 - 08.2025
  • Managed guest expectations by providing information on hours, wait times, and specials.
  • Assigned patrons to appropriate tables based on server rotation and availability.
  • Greeted guests upon arrival, collecting information for seating arrangements or waitlist placement.
  • Distributed menus to guests, guiding them to tables and introducing service staff or specials.
  • Supported service staff by efficiently distributing food and beverages during peak demand.
  • Handled reservations from patrons via phone and online channels, ensuring accurate bookings.

Barista/Cashier

Bovine Bakery
Point Reyes Station
04.2022 - 11.2022
  • Updated daily menu board with fresh pastry selections to enhance customer experience.
  • Operated cash registers to process customer payments.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Verified and balanced daily cash transactions to ensure accurate till totals.

Education

High School Diploma -

Tomales High School
Tomales, CA
06-2023

Skills

  • Reservation management
  • Payment processing
  • Guest check-in
  • Opera software
  • Communication skills
  • Cash handling
  • Conflict resolution
  • Hospitality services
  • POS systems
  • Phone and email etiquette
  • Team collaboration
  • Active listening
  • Event setup and breakdown
  • Strong organization
  • Attention to detail
  • Food safety awareness
  • Upselling strategies
  • Effective multitasking

Languages

English
Native/ Bilingual
Spanish
Limited

Certification

  • Food Handlers Card
  • ABC License

References

References available upon request.

Work Preference

Work Type

Part TimeInternshipGig Work

Work Location

HybridOn-Site

Important To Me

Flexible work hoursWork-life balanceCareer advancementHealthcare benefits

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Front Desk Agent

Olema House
06.2024 - 08.2025

Lead Hostess

Station House Cafe
04.2023 - 08.2025

Barista/Cashier

Bovine Bakery
04.2022 - 11.2022

High School Diploma -

Tomales High School

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Melody Marsh