Melody Karna
Calgary
Summary
Results-driven professional in project management, known for high productivity, and efficient task completion. Skilled in strategic planning, risk management, and stakeholder communication. Excel at leadership, time management, and adaptability, ensuring projects meet objectives seamlessly.
Overview
13
13
years of professional experience
Work History
PMO Analyst
Alberta Health Services
Calgary
11.2019 - Current
- Identified project needs by reviewing project objectives and schedules.
- Ensured compliance with organizational policies related to IT project management.
- Produced thorough, accurate and timely reports of project activities.
- Collaborated closely with team members from different departments in order to drive efficiency across the entire organization.
- Facilitated regular meetings with stakeholders to review progress against objectives and discuss any changes needed to ensure successful outcomes.
- Facilitated operational checkpoint activities throughout lifecycle of projects.
- Facilitated the approval of changes to certain IT projects.
- Tracked and communicated project status, issues, risks and decisions to senior management.
- Monitored and reported on project performance metrics such as budget adherence and timeline progress.
- Provided training and support with AHS PPM MUX, which is the mandated reporting application for project management and financial reporting.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Keeps track of approvals and requirements, works with BAS, RMO, and the Governing Bodies.
Project Coordinator
Alberta Health Services
Calgary
01.2015 - 11.2019
- Worked on Connect Care, Non-Medical Devices, and Print Deployment Provincial Projects.
- Responsible for keeping and maintaining the inventory of devices, and creating purchase requisitions while working closely with our Senior Financial Analyst, CPSM, vendors, and stakeholders.
- Involved with quarterly accruals with Connect Care, working with the Sr. The Project Manager is responsible for maintaining and monitoring budgets and expenditures.
- Ensuring project deadlines are met, assessing project risks and issues, providing solutions where applicable, and undertaking project tasks as required.
- Organized, attended, and participated in stakeholder meetings, and chaired or facilitated where appropriate.
- Responsible for site logistics, where I visited sites physically and analyzed the strategy for the deployment of devices, working closely with the deployment lead and project managers.
- Responsible for maintaining and triaging all incoming emails and inquiries in our mailbox.
- Troubleshot and resolved non-technical issues using support documentation and training.
- Contributed ideas towards process improvements that would increase efficiency or productivity levels.
Administrative Assistant to the Director
Alberta Health Services
Calgary
01.2013 - 01.2015
- Maintain and proactively manage the director’s business needs, ensuring all information received is timely, accurate, and relevant.
- Prepare agendas and create meeting minutes for operational/management team meetings, and for the Senior Director of Technology Services for his bi-weekly direct reports meetings and strategic planning sessions.
- Pre-screen all items requiring approval prior to the director's review.
- Make travel, meeting, and other arrangements.
- Provide secretarial and administrative support to management and other staff.
- Fielding telephone calls, receiving, and directing visitors.
- Coordinating between departments and operating units in resolving day-to-day administrative and operational problems.
Training Coordinator
Alberta Health Services
Calgary
10.2011 - 01.2013
- Coordinated continuous education and professional development opportunities for staff.
- Negotiated contracts with external training providers to supplement in-house programs.
- Securing and managing training locations.
- Answering and responding to outside communications, such as phone calls and emails.
- Creating and organizing training materials, including participant binders and handouts.
- Manage the day-to-day training activities for employees.
- Develop training plans, materials, and evaluations for targeted groups.
- Prepare and deliver appropriate training as required, and maintain and monitor training records for employees.
- Maintain and monitor training records for employees.
Education
Some College (No Degree) - Business Administration
Polytechnic Univeristy of The Philippines
Manila, Philippines Skills
- Effective interpersonal and communication skills
- Organized and efficient
- Stakeholder engagement
- Reporting and analysis
- Change Management
- Organizational compliance
Timeline
PMO Analyst
Alberta Health Services
11.2019 - Current
Project Coordinator
Alberta Health Services
01.2015 - 11.2019
Administrative Assistant to the Director
Alberta Health Services
01.2013 - 01.2015
Training Coordinator
Alberta Health Services
10.2011 - 01.2013
Some College (No Degree) - Business Administration
Polytechnic Univeristy of The Philippines
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