Melody Jacobson
Selkirk,MB
Summary
Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms, doing pool tests, laundry and handling check ins as well as the payments. Outstanding multitasker with wide set of skills and has an easy time picking up new ones.
Overview
7
7
years of professional experience
Work History
Night Auditor
Canalta Hotels
12.2020 - Current
- Balancing and printing off final reports
- Checked in any remaining guest
- Correcting any mistakes
- Checking pool and doing laundry
- Shifts between 11pm-7am
Front Desk Agent
Canalta Hotels
07.2020 - Current
- Greeting and checking in up to 50 guest in a day guest while using internal software
- Taking credit card payments and cash payments
- Counting cash
- Matching payments at end of the night and balancing
- Doing pool test
Housekeeper
Canalta Hotels
08.2016 - Current
- Cleaning guest rooms
- Cleaning dirty rooms
- Cleaning common areas
- Cleaning outside of building
Education
High School Diploma -
Lord Selkirk Regional Comprehensive Secondary School
Selkirk, MB06.2020
Skills
- Administration
- Recordkeeping
- Time Management
- Audit
- Sales
- Calling and receiving calls
- Microsoft Word and Excel
- Staff training
- Account Balancing
- Hospitality
- Credit Card and Cash Payments
- Inventory Oversight
- Account Balancing
- Multitasking
Timeline
Night Auditor
Canalta Hotels
12.2020 - Current
Front Desk Agent
Canalta Hotels
07.2020 - Current
Housekeeper
Canalta Hotels
08.2016 - Current
High School Diploma -
Lord Selkirk Regional Comprehensive Secondary School
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