Melody Ewubare

Customer Service Representative (02/2025–08/2025)

• Supervised climbing areas to enforce safety protocols and proactively address potential risks.
• Greeted and assisted guests entering facility to provide general information and answer questions.
• Managed check-ins, waivers, and POS transactions

• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.

• Assisted project managers with scheduling and coordinating project timelines.
• Conducted research to support project proposals and feasibility studies.
• Participated in team meetings to discuss project updates and challenges.

• Provided peer support to residents, addressing personal and academic concerns with discretion and professionalism.
• Responded to room transfers, incident reports, and maintenance requests.

• Supported clinical and administrative staff with scheduling, documentation, and workflow coordination in a fast-paced healthcare setting.