Melody Ewubare
Edmonton
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Wilson Climbing Centre
02.2025 - Current
- Responded to customer requests for products, services, and company information.
- Overseeing the Climbing Centre during drop-in hours
- Signing in users during drop in times, selling term passes and checking for Bouldering , Top Rope or Lead accessibility in the POS Intelli System
- Ensure users are following the rules and Regulations of the Climbing Centre
Seasonal Sales Associate
Spencer's Gifts
10.2024 - 01.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Prepared merchandise for sales floor by pricing or tagging.
Project Intern
Ariosh Ltd
05.2024 - 08.2024
- Assisted in project planning for successful completion within budget and timeline constraints.
- Delivered high-quality presentations on project updates and findings to senior management and stakeholders.
- Managed multiple priorities effectively while delivering consistent results under tight deadlines throughout the internship period.
- Utilized data analysis skills to identify areas of improvement in current projects, leading to better results.
Brand Ambassador
Oppizi
02.2024 - 04.2024
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
Resident Assistant
University of Alberta
10.2023 - 04.2024
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
Volunteer
University of Alberta
10.2023 - 11.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Retail Sales Associate
Deinte Fine Jewelry
03.2023 - 10.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Intern
Pediatric Partners Hospital
07.2023 - 09.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience and increased proficiency
Sales Associate
Ameera Ventures Limited
04.2022 - 03.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science - Psychology
University of Alberta
05.2027
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Adaptable
- Goal oriented mindset
- Cash handling
Certification
- First Aid & CPR/AED level C
- WHMIS 2023
- TCPS 2: CORE 2022
Accomplishments
Python
Ms Office
Power Apps
University of Alberta Alternative Reading Week Program Winter 2024
Affiliations
- Cancer Advocates Association
- Canadian Mental Health Association Group
- Black Medical Student Association
Additional Information
Volunteer Work
- University Hospital Foundation - Festival of Trees
- Through the University of Alberta Alternative Reading Week Program : Crystal Kids, Terra Centre, Edmonton Food Bank
- Campus Food Bank
- University of Alberta
Timeline
Customer Service Representative
Wilson Climbing Centre
02.2025 - Current
Seasonal Sales Associate
Spencer's Gifts
10.2024 - 01.2025
Project Intern
Ariosh Ltd
05.2024 - 08.2024
Brand Ambassador
Oppizi
02.2024 - 04.2024
Resident Assistant
University of Alberta
10.2023 - 04.2024
Volunteer
University of Alberta
10.2023 - 11.2023
Intern
Pediatric Partners Hospital
07.2023 - 09.2023
Retail Sales Associate
Deinte Fine Jewelry
03.2023 - 10.2023
Sales Associate
Ameera Ventures Limited
04.2022 - 03.2023
Bachelor of Science - Psychology
University of Alberta
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