Melody Contreras-Diaz
Riverside
Summary
Professional studio management expert with proven track record of streamlining studio processes and enhancing productivity. Consistently driven by results-oriented approach and commitment to maintaining high standards. Valued for exceptional team collaboration and adaptability to dynamic project needs, with strong skills in resource management and creative direction.
Professional assistant with robust history in executive support, known for high standards and result-oriented approach. Proven ability to streamline administrative processes, enhance organizational efficiency, and maintain confidentiality. Highly reliable team player with excellent communication and adaptability, fostering collaborative environments and meeting dynamic business needs.
Reliable Personal Assistant with track record of initiative and accuracy. Highly organized and consistently anticipates needs of clients. Skilled multitasker proficient in Outlook and correspondence management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Studio Manager
Inspire Dance Complex
08.2021 - Current
- Operated all aspects of studio management, including scheduling, staffing, and daily operations.
- Managed student billing, account tracking, and parent communication.
- Ran payroll, led staff meetings, and supervised team performance.
- Monitored attendance for mandatory classes and followed up with families as needed.
- Ordered and organized costumes for competitive and recreational programs.
- Oversaw budgets, vendor coordination, and financial reporting.
- Created a positive, organized environment for staff, students, and families.
- Improved client retention rates by providing exceptional after-sales support and follow-up.
Backstage Coordinator
Kids Artistic Review, KAR
01.2024 - Current
- Coordinated event schedules and performer lineups, demonstrating strong organizational and time-management skills.
- Communicated clearly with staff, directors, and families to ensure smooth event operations.
- Maintained accurate inventory records and managed setup of equipment and materials.
- Assisted with performers and upheld a professional, supportive environment.
- Worked effectively under pressure and adapted to changing needs in fast-paced settings.
Personal Assistant to the Owner
Direct Home Lending
01.2024 - Current
- Coordinated scheduling and appointments for owner, optimizing daily workflow and time management.
- Managed communication between owner and clients, ensuring timely responses and maintaining professional relationships.
- Kept detailed track of household and maintenance inventory and schedules.
- Streamlined the owner''s schedule by managing appointments, meetings, and travel arrangements.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed operations across both the lending office and gym, including schedule creation and coordination.
- Displayed absolute discretion at handling confidential information.
Crew Leader
Firehouse Subs
07.2020 - 08.2021
- Lead team daily in opening and closing shifts
- Order produce weekly to ensure we have enough for the week
- Count money and file, it into computer system EDSR
- Actively encourages crew members and leads
- Communicate with guest concerns
- Marketing outside of work
- Supervised daily operations to ensure efficient workflow and high-quality service delivery.
- Trained and mentored new crew members on company policies and procedures.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
Education
Bachelor of Science - Exercise Science
California Baptist University
Riverside, CA08-2024
High School Diploma - undefined
Arlington High School
Riverside, CA05.2020
Skills
- Creative direction
- Conflict resolution
- Process improvement
- Project scheduling
- Project management
- Team leadership
- Computer skills
- Brand management
- Problem resolution
- Customer service
- Performance reviewing
- Work Planning and Prioritization
Certification
- CPR Training - 4/1/2023 Certficate ID 01610JU
Languages
Spanish
Native or Bilingual
Section name
https://calbaptist.joinhandshake.com/users/25547634
Timeline
Backstage Coordinator
Kids Artistic Review, KAR
01.2024 - Current
Personal Assistant to the Owner
Direct Home Lending
01.2024 - Current
Studio Manager
Inspire Dance Complex
08.2021 - Current
Crew Leader
Firehouse Subs
07.2020 - 08.2021
High School Diploma - undefined
Arlington High School
Bachelor of Science - Exercise Science
California Baptist University
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