Melody Benavides
Burnaby,Canada
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Compassionate professional in community and social services, highly productive and efficient in task completion. Possess specialized skills in crisis intervention, program development, and stakeholder engagement. Excel at communication, empathy, and problem-solving to drive positive outcomes and support community well-being.
Overview
4
4
years of professional experience
Work History
Community Support Worker
Burnaby Association For Community Inclusion
Burnaby, British Columbia
07.2024 - Current
- Provided 1-on-1 care with personal attention, professional guidance, and connection to resources.
- Assisted with daily living activities, such as bathing, dressing, and grooming.
- Encouraged client participation in therapeutic activities designed to improve physical strength and mobility.
- Assisted in creating an atmosphere conducive for learning by implementing teaching methods appropriate for persons with disabilities.
Tenant Support Worker
Lookout Society
Vancouver, Canada
09.2023 - 12.2024
- Complete required paperwork and maintain statistical and evaluate data
- Conducted regular safety checks in home environment to mitigate potential hazards
- Providing supportive resources for the tenants and checking in on the individual at regular intervals
- Contributed to clients' mental health with compassionate care for emotional needs
- Prepared nutritious meals to individual dietary needs
Youth Care Worker Practicum Student
YES Program
Surrey, Canada
05.2024 - 06.2024
- Guided children through academic tutoring or homework assistance
- Reviewed youth activities and recorded updates in electronic record
- Coordinated basic food, clothing and hygiene needs for new program participants
- Created safe and caring environment as positive role model for youth
Senior Center Volunteer
Mount Pleasant Neighbourhood House
Vancouver, Canada
10.2023 - 03.2024
- Helped meet social, intellectual, and emotional needs with caring companionship
- Treated seniors with dignity, based on personal respect and compassionate care for unique needs
- Prepared nutritious meals according to client preferences and dietary restrictions
Volunteer Immigration Case Worker
Mount Pleasant Neighbourhood House
Vancouver, Canada
10.2023 - 03.2024
- Referred clients to appropriate resources, such as mental health services or housing assistance programs
- Collaborated with multi-disciplinary teams to discuss client progress, challenges, and service planning
- Helped clients obtain social services by assisting with forms and coordinating referral processes
Medical Office Assistant
South Community Birth Program
Vancouver, Canada
02.2021 - 09.2023
- Schedules and check in patients, also providing blood pressure and weigh in
- Manages a prenatal class, sends out invitations for these classes to first time parents, and organizes the excel document for each class
- Booking ultrasounds at the appropriate timeline and faxing off requisitions to the assigned clinics
- Helping with cesarean section appointments by handling and organizing important documents to BC Women's Hospital Operative Room
Medical Office Assistant Practicum Student
McLean Integrated Spine Clinic, VGH
Vancouver, Canada
01.2021 - 02.2021
- Supported patients' needs and maintained strict confidentiality of medical and personal data
- Facilitated smooth office communication, distributing mail and messages, organizing paperwork and coordinating records transfers
- Managed incoming calls from patients, insurance companies, and other healthcare professionals
Education
Certification with Honours - Social Service Worker
Langara College
Vancouver, BC06.2023
Certification - Medical Office Assistant
Douglas College
Coquitlam, BC05.2021
Diploma - Social Service Worker
Langara College
Vancouver, BCSkills
- EMR software (PCIS)
- Accuro
- OSCAR
- Clinical procedures
- Medical terminology
- Occupational First Aid Level 1
- CPR/RCR Certification
- Opioid Poisoning Response Training
- SafeTALK Suicide Prevention Training
- Non-Violent Crisis Intervention Training
- WHMIS training
- Typing speed at 57 wpm
References
References available upon request.
Timeline
Community Support Worker
Burnaby Association For Community Inclusion
07.2024 - Current
Youth Care Worker Practicum Student
YES Program
05.2024 - 06.2024
Senior Center Volunteer
Mount Pleasant Neighbourhood House
10.2023 - 03.2024
Volunteer Immigration Case Worker
Mount Pleasant Neighbourhood House
10.2023 - 03.2024
Tenant Support Worker
Lookout Society
09.2023 - 12.2024
Medical Office Assistant
South Community Birth Program
02.2021 - 09.2023
Medical Office Assistant Practicum Student
McLean Integrated Spine Clinic, VGH
01.2021 - 02.2021
Certification with Honours - Social Service Worker
Langara College
Certification - Medical Office Assistant
Douglas College
Diploma - Social Service Worker
Langara College
Similar Profiles
Ishita KhoslaIshita Khosla
Community Connector at Burnaby Association for Community InclusionCommunity Connector at Burnaby Association for Community Inclusion
Jessica (Yi-chieh) LeeJessica (Yi-chieh) Lee
Community Support Worker at Burnaby Association for Community InclusionCommunity Support Worker at Burnaby Association for Community Inclusion
Samarveer SinghSamarveer Singh
COMMUNITY SUPPORT WORKER at Burnaby Association for Community InclusionCOMMUNITY SUPPORT WORKER at Burnaby Association for Community Inclusion