Melody Aboutalebi
Glendale,CA
Summary
A highly adaptable and motivated professional successful at managing multiple priorities with a positive attitude and diverse skill set. Willingness to take on added responsibilities and make a meaningful impact to meet team goals. Detail-oriented, organized, and dependable leader, eager to contribute enthusiasm, strong work ethic, and dedication to learn in a versatile and dynamic environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Behavior Therapist
Maxim Healthcare
03.2022 - Current
- Implemented exercises to enhance client emotional and physical well-being and improve functional skills.
- Documented client behavior and interventions attempted and collected and reported data using approved format, methods and forms.
- Implemented behavior intervention plans and educational programming by teaching self-help, communication, and personal care skills.
- Engaged in play-based activities and social skills training to support client development.
- Collaborated with senior team members to review client progress and participate in case discussions.
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
- Collaborated with treatment team to determine obstacles to success, assess client needs and develop treatment plan.
- Contributed insights and observations during team meetings to optimize client treatment plans.
- Supported children and adolescents with behavioral challenges in group activities.
- Assisted in maintaining positive and structured environment during recreational sessions.
- Facilitated social interactions and conflict resolution among participants.
- Actively observed and provided feedback on behavioral changes during activities.
Office Manager / Project Manager / Key Holder
Town Of Richmond Hill
05.2008 - 03.2022
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
Bachelor of Arts - Recreation Therapy
Canadore College of Applied Arts And Technology
North Bay, ON04.2018
High School Diploma -
St. Roberts Catholic High School
Thornhill, ON06.2011
Skills
- Effective Communication
- Project Management
- Human Resources
- Adaptability
- Financial Management
- Critical Thinking
- Teamwork
- Time Management
- Leadership
- Creativity
- Customer Service
- Technology Proficiency
- Emotional Intelligence
- Organizational Skills
- Continuous Learning
- Decision-Making
- Resilience
- Office Management Software
- Scheduling and Coordinating
- Crisis Situations
- Patient Support
- Program Operations
- Complex Problem-Solving
- Workflow Optimization
Certification
- First Aid and CPR Level C
- C Driver's license
- Certified Professional Coder
- Basic Life Support
- Crisis Prevention Intervention
- Typing Certificate - 79 WPM
- Completed additional training in Applied Behavior Analysis (ABA) principles and techniques.
References
References available upon request
Timeline
Behavior Therapist
Maxim Healthcare
03.2022 - Current
Office Manager / Project Manager / Key Holder
Town Of Richmond Hill
05.2008 - 03.2022
Bachelor of Arts - Recreation Therapy
Canadore College of Applied Arts And Technology
High School Diploma -
St. Roberts Catholic High School
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