Melodie Murao
Calgary,AB
Summary
Proven track record of enhancing efficiency and productivity in document processing at Accelerate-360, and streamlining pharmacy operations at UERM Memorial Hospital. Skilled in workflow coordination and teamwork, demonstrated by exceeding scanning quotas by 20% and mentoring pharmacy technicians. Expert in implementing optimized systems and fostering professional development, ensuring high standards of accuracy and patient safety.
Overview
26
26
years of professional experience
Work History
Book Return Operation Scanner
Accelerate-360
08.2007 - Current
- Gathered, sorted and scanned documents to enter into computer system.
- Collaborated with team members to establish best practices for the scanning process, increasing overall productivity.
- Assisted in training new employees on scanner usage, contributing to a skilled workforce.
- Ensured timely completion of scanning projects by prioritizing tasks and following strict deadlines.
- Enhanced scanning efficiency by implementing an optimized workflow, reducing processing time.
- Contributed to increased departmental efficiency by consistently meeting or exceeding established scanning quotas.
- Increased efficiency in document processing by meticulously scanning and categorizing materials according to company protocols.
Registered Pharmacist
UERM Memorial Hospital
09.1998 - 07.2007
- Served as a trusted resource for colleagues seeking guidance on complex clinical scenarios or challenging patient cases.
- Provided exceptional customer service, responding to inquiries with empathy and expertise in a timely manner.
- Engaged in ongoing professional development activities such as attending conferences or completing continuing education courses relevant to the field of pharmacology.
- Managed high prescription volumes under tight deadlines while maintaining accuracy standards essential for patient safety.
- Streamlined pharmacy operations by implementing effective inventory management systems for optimal stock levels.
- Educated patients on proper medication usage, possible side effects, and potential drug interactions to ensure safe administration.
- Acted as a liaison between the pharmacy and other healthcare providers, ensuring cohesive communication for optimal patient care outcomes.
- Enhanced pharmacy efficiency through accurate and timely medication order processing and dispensing.
- Contributed to the professional development of pharmacy technicians through mentorship, training, and performance evaluations.
- Developed strong relationships with patients, fostering trust and open communication regarding their medications.
- Maintained a clean and organized work environment to promote safety, accuracy, and professionalism within the pharmacy setting.
Education
Bachelor Of Science In Pharmacy - Pharmaceutical Medicines
Centro Escolar University
Manila, Philippines 03.1998
Skills
- Teamwork orientation
- Information Gathering
- Accuracy and Precision
- Analytical mindset
- Multitasking Abilities
- Time Management
- Recordkeeping skills
- Workflow Coordination
- Teamwork and Collaboration
Languages
English
Professional Working
Timeline
Book Return Operation Scanner
Accelerate-360
08.2007 - Current
Registered Pharmacist
UERM Memorial Hospital
09.1998 - 07.2007
Bachelor Of Science In Pharmacy - Pharmaceutical Medicines
Centro Escolar University
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