Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Melodi kurt

Edmonton

Summary

Dynamic sales professional with a proven track record at Foot Locker, enhancing customer satisfaction and fostering repeat business through exceptional service and people skills. Expert in business development and money handling, I've significantly contributed to sales strategies and goals. Skilled in teamwork and problem-solving, I excel in high-stress situations, driving positive outcomes.

Highly experienced sales associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

3
3
years of professional experience

Work History

Full Time Sales Associate

Foot Locker
08.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Collaborated with management team to develop sales strategies and goals, aligning with company objectives.

Sales Associate

Urban Outfitters, Inc.
10.2021 - 01.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

Education

High School Diploma -

Jasper Place High School
Edmonton
06-2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Goal oriented
  • Money handling
  • Business development
  • Fraud detection

Languages

English
Native or Bilingual
Turkish
Professional Working

Timeline

Full Time Sales Associate

Foot Locker
08.2022 - Current

Sales Associate

Urban Outfitters, Inc.
10.2021 - 01.2022

High School Diploma -

Jasper Place High School
Melodi kurt