Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kayla Buchanan

Fort Saskatchewan,AB

Summary

Passionate Procurement Manager with success in leading and developing diverse teams to achieve results. Talented in leading projects, directing logistics and bringing experience building quality vendor relationships to foster cost effective and timely purchasing operations. Effective leader committed to engaging new processes that empower team members to deliver their key proformance indicators and support revenue generating objectives.

Overview

9
9
years of professional experience

Work History

Purchasing Manager

SPUD.CA
Edmonton , AB
09.2019 - Current
  • Proved successful working within tight deadlines and fast-paced atmosphere both on site and remotely.
  • Monitored all Alberta grocery inventory working with purchasing and Inventory control teams to ensure stock levels and databases were updated.
  • Collaborated with Alberta Operations, Marketing, and Delivery managers to achieve company metrics, standard operating procedures to create and facilitate launch of new initiatives.
  • Actively listened to customer feedback though customer care email communications, handling concerns quickly, escalating major issues to Sr. Purchasing Manager.
  • Resolved departmental conflicts, negotiated mutually beneficial agreements between parties.
  • Prepared variety of different written communications, reports and documents to ensure smooth purchasing operations.
  • Improved customer fill rates through consistent hard work and dedication to investigating issues daily and following up with respective departments to create solutions.
  • Quickly learned new systems and applied them to daily tasks, improving efficiency and productivity.
  • Developed team communications and information for meetings.
  • Evolved purchasing systems, and improved purchasing ordering patterns to accommodate unprecedented growth and customer demand to improve fill rates and provide exceptional customer experiences.
  • Implemented ordering patterns and strategies to improve SPUD Alberta YOY dairy margins and reduce shrink by 60% over periods to consistently hit weekly targets of below 1% of revenue.
  • Review inventory movement reports, meet with category managers to manage discontinuations and discuss new listings.
  • Facilitate onboarding process for both Alberta locations using Jira boards.

Purchasing Specialist

SPUD.CA
Edmonton, AB
07.2018 - 09.2019
  • Researched new vendors and partners to obtain most cost effective pricing for goods
  • Maintained documentation for all purchases
  • Worked with departments to find new and better items to fulfill diverse needs
  • Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow, revenue and profits
  • Maintained effective and lasting vendor relationships through dynamic communication, collaboration and intelligent questioning skills
  • Worked with operations and warehouse to resolve inventory problems, improve operations and provide exceptional customer service
  • Placed purchase orders and Managed inventory levels in both Spud Alberta Locations
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
  • Good knowledge of Microsoft Excel, certified Level 2

Operations Manager

SPUD.CA
Edmonton, AB
07.2016 - 07.2018
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Established operational objectives and work plans and delegated assignments to department managers
  • Implemented efficient and effective warehousing processes support pick, pack and delivery of 50 – 225 daily customer deliveries
  • Collaborate with Purchasing, Marketing, Delivery, and Customer Care and to ensure customer expectations are met and surpassed
  • Created and Streamlined Safe Work Procedures in Edmonton Operations
  • Trained, and coached staff to ensure smooth adoption of new programs
  • Worked directly with Edmonton and Calgary locations to implement receiving procedures and create structured systems for inbound grocery product locations and back stock organization
  • Met company objectives and Top 5 goals quarterly
  • Developed and rolled out new operational policies and procedures
  • Successfully worked with Edmonton team to launched new customer delivery areas, and days to increase revenue
  • Hired and trained Team members for Warehouse, Purchasing, Delivery and Operations
  • Managed budgets for Operational costs, and Labor as % of Revenue
  • Conducted team member performance evaluations
  • Worked with Employment agencies to employ young adults with Autism
  • Maximized productivity and management systems by establishing specific goals and managing operations.
  • Implemented policies and standard operating procedures for continuous improvement.

Warehouse Manager

SPUD.CA
Edmonton, AB
04.2015 - 04.2016
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Met environmentally controlled warehouse operational needs through efficient staffing and resourcing of materials and equipment.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Managed scheduling and task delegation for 25-member warehouse team.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Drove personnel performance by appraising job results, counseling personnel on needed improvements and disciplining substandard conduct.

Warehouse Packer

SPUD.CA
Edmonton, AB
11.2014 - 04.2015
  • Prepared orders accurately by processing requests, pulled materials from warehouse, packing boxes, and prepared shipments.
  • Wrapped pallets in shrink wrap prior to loading.
  • Compared shipment contents with orders to confirm accuracy.
  • Reviewed orders to verify products met specifications.
  • Used Front End Systems to record product, packaging and order information.
  • Organized items on racks, shelves and bins to maintain established order.
  • Packed and shipped items securely and effectively to minimize breakage.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Checked products for damage or other issues before packing into boxes.

Education

High School Diploma -

Delnorte School
Innisfree, AB
2006

Skills

  • Work flow planning
  • Profit and loss understanding
  • Vendor Sourcing
  • Procurement Expertise
  • Reporting Knowledge
  • Requests For Information
  • Financial Acumen

Accomplishments

  • Recruited and developed the Alberta purchasing team structure including hiring and training purchasing specialist professionals and creating data entry purchasing assistant supports.
  • Managed purchasing operations for both Alberta SPUD locations.
  • Decreased grocery shrink year over year currently consistently hitting KPI target under 1% of revenue weekly
  • Collaborated with meat and sea category manager in the implementing of Grind And Reseal Program for SPUD Edmonton to reduce shrink and improve margins.
  • Spearheaded development of Edmonton Liquor program from Vendor On-boarding to launch December 2019.
  • Increased dairy margins % year over year by developing new ordering patterns and date tracking communication systems.

Timeline

Purchasing Manager

SPUD.CA
09.2019 - Current

Purchasing Specialist

SPUD.CA
07.2018 - 09.2019

Operations Manager

SPUD.CA
07.2016 - 07.2018

Warehouse Manager

SPUD.CA
04.2015 - 04.2016

Warehouse Packer

SPUD.CA
11.2014 - 04.2015

High School Diploma -

Delnorte School

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Kayla Buchanan