Mellissa Bronson
Dunnville,ON
Summary
Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Esso Gas Station
10.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Delivered prompt service to prioritize customer needs.
- Responded proactively and positively to rapid change.
Stable Hand
Mapleway Farm
09.2022 - Current
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Worked with ranch hands to clean stables and riding areas.
- Maintained saddles, bridles and riding gear and helped fit items to specific horses.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Administered horse medication and necessary special care.
- Prepped horses for travel.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
Daycare Owner/Operator
Self-employeed
09.2019 - 09.2020
- Maintained accurate accounting of tuition and operating reports.
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
- Stayed current on guidelines to maintain compliant program operations.
- Worked flexible hours across night, weekend and holiday shifts.
Education
High School Diploma -
Gela
Dunnville, ON02.2024
Skills
- Paperwork Processing
- Data Entry
- Scheduling
- Data Collection
- Appointment Scheduling
- Upselling and Cross-Selling
- Complaint Resolution
- Report Generation
- Coordination
- Critical Thinking
Languages
English
Native or Bilingual
Certification
Cpr First Aid certified
Food Handlers
2 Step TB
Recent Vulnerable police check
Timeline
Customer Service Representative
Esso Gas Station
10.2022 - Current
Stable Hand
Mapleway Farm
09.2022 - Current
Daycare Owner/Operator
Self-employeed
09.2019 - 09.2020
High School Diploma -
Gela
Similar Profiles
Aleena GhaffarAleena Ghaffar
Cashier at Esso Gas StationCashier at Esso Gas Station
Fateh Harjot SinghFateh Harjot Singh
Cashier at Esso Gas StationCashier at Esso Gas Station
YUVRAJPREET SINGHYUVRAJPREET SINGH
Cashier at Esso Gas StationCashier at Esso Gas Station
Amal Tom AbyAmal Tom Aby
Supervisor at Esso Gas StationSupervisor at Esso Gas Station
Jacob MitchellJacob Mitchell
Deli Clerk at Sobeys / Deli departmentDeli Clerk at Sobeys / Deli department