Mellisa Yslas
Mission Viejo
Summary
Hardworking mom seeking employment. Bringing forth a motivated attitude and a variety of powerful skills with the ability to multitask and work well with others. Bringing forth a compassionate and friendly attitude. Highly organized, and skilled in written and verbal communication. Committed to utilizing my skills to help others, while working towards the mission of a company. A strong leader who works well under pressure and exudes positivity. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure the position applied to and ready to help the team achieve company goals.
Overview
15
15
years of professional experience
Work History
Escrow Assistant
Fidelity National Title
03.2022 - 12.2024
- Developed strong relationships with clients through excellent customer service, fostering trust and loyalty.
- Assisted with the successful closing of numerous escrow transactions, ensuring all parties were informed and satisfied.
- Obtained documents such as proof of insurance and HOA statements.
- Maintained open communication with lenders, brokers and borrowers.
- Efficiently processed incoming funds from buyers and disbursed funds to sellers upon closing transactions successfully.
- Followed-up on status of releases, policies, and return of recorded documents.
- Supported team members in managing their workload, contributing to a more productive work environment.
- Maintained organized files for easy access, increasing team efficiency during transaction reviews.
- Enhanced client satisfaction by delivering timely and accurate escrow services.
- Handling sensitive financial information securely, protecting both clients'' privacy and company reputation.
- Consistently updated client information in company database, keeping records accurate and up-to-date throughout the transaction process.
- Examined purchase and sale agreement for potential items of concern and addressed immediately.
- Scheduled signings and gathered required paperwork.
Teacher Assistant / School Cook
KinderCare Learning Centers
12.2021 - 03.2022
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
- Maintained safety and security by overseeing students in recess environments.
- Completed daily reports on attendance and disciplinary performance.
- Maintained a clean and sanitary work environment, ensuring compliance with health regulations and promoting food safety.
- Collaborated with school administrators to develop menus based on seasonal ingredients, maximizing flavor and nutritional value.
- Streamlined meal preparation processes by implementing time-saving techniques, increasing productivity in the kitchen.
- Implemented creative solutions for utilizing leftover ingredients or surplus items in innovative ways that minimized waste without sacrificing quality.
- Managed inventory levels effectively, conducting routine checks and ordering supplies as needed to maintain optimal stock levels.
- Consistently met deadlines for meal preparation despite fluctuating demands or unexpected challenges in the kitchen environment.
- Kept accurate records of food stocks, supplies, and equipment maintenance needs to support efficient inventory management and kitchen upkeep.
- Adapted recipes for diverse dietary needs of students, ensuring all children enjoyed nutritious and delicious meals regardless of restrictions.
- Improved student nutrition by planning and preparing well-balanced meals, adhering to dietary guidelines and allergy requirements.
- Demonstrated effective communication skills when interacting with faculty, staff, students, parents, and vendors as part of daily responsibilities.
- Cooked meals according to administrative policies, health code regulations and food service standards.
Nanny
Janelle Lamas
10.2017 - 08.2021
- Followed instructions and took initiative when necessary
- Helped to maintain order and happiness
- Took children to extra-curricular activities
- Provided care for children of multiple age levels
- Effectively managed childcare and household duties
- Focused on safety as a number one priority
- Picked the children up from school and drove them to appointments and extracurricular activities
- Communicated happenings, events, or concerns to parents
- Brought forth a safe driving record and a track record for timeliness
Caregiver
Margarete Dorantes
04.2016 - 06.2017
- Continually worked to learn and grow as a dedicated caregiver
- Brought forth passion and enthusiasm, resulting in favorable outcomes
- Consistently worked with client satisfaction in mind
- Worked with honesty and integrity every step of the way
Bartender/Server
Los Cabos Cantina
07.2013 - 03.2016
- Adhered to Food Safety Regulations
- Went to work every day with a personal drive and dedication to excellence
- Made sure food at my station was ready before needed
- Ensured that all needed supplies were present before work
- Built positive rapport with guests
- Provided bar patrons with optimal customer service
- Memorized orders and aimed to provide fast and quality service to all visitors
- Provided guests with drink suggestions and knowledge about drink recipes
- Responded to customer inquiries and orders in a timely manner
- Waited on tables, taking drink orders in this high traffic pub
Food Server
The Covington
06.2010 - 06.2013
- Adhered to Food Safety Regulations
- Maintained up-to-date licenses and training certificates
- Continually aimed to be inspired by dishes from various cultures
- Ensured that all needed supplies were present before work
Education
GED -
Saddleback College
Mission Viejo, CASkills
- File management
- Document review
- Funds disbursement
- Schedule coordination
- Data entry proficiency
- Customer service
- Ability to work as a team
- Creativity
- Adaptability
- Fast Learner
- Time Management
- Ability to multitask
- Ability to work under pressure
Timeline
Escrow Assistant
Fidelity National Title
03.2022 - 12.2024
Teacher Assistant / School Cook
KinderCare Learning Centers
12.2021 - 03.2022
Nanny
Janelle Lamas
10.2017 - 08.2021
Caregiver
Margarete Dorantes
04.2016 - 06.2017
Bartender/Server
Los Cabos Cantina
07.2013 - 03.2016
Food Server
The Covington
06.2010 - 06.2013
GED -
Saddleback College
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