Mell Scott
Vernon
Summary
Reliable Administration Assistant bringing 5 years of experience in system and network administration. Meticulous attention to detail with deep technical knowledge.
Experienced with office administration and customer interaction. Utilizes effective communication to manage tasks and support team goals. Track record of maintaining organized and efficient office operations.
Overview
21
21
years of professional experience
Work History
Administration
World Health and Fitness
01.2018 - 12.2023
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
- Executed record filing system to improve document organization and management.
- Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
- Improved workplace productivity with the implementation of a centralized filing system, organizing both digital and physical documents.
- Managed filing system, entered data and completed other clerical tasks.
Pharmacy Assistant
Superstore Pharmacy
06.2016 - 10.2018
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Assisted pharmacy staff with preparing medications and filling orders.
Owner/Operator
Maudie's Cheesecake
09.2002 - 11.2009
- Consistently met tight deadlines for high-volume orders without compromising quality.
- Increased bakery sales with innovative recipes and unique flavor combinations.
- Streamlined baking processes for improved efficiency and reduced waste.
- Oversaw budgeting for ingredient purchases, labor costs, and overall bakery expenses.
- Developed strong relationships with suppliers, ensuring access to the highest quality ingredients at competitive prices.
- Spearheaded special events catering services, expanding the bakery''s reach within the community.
Education
High School Diploma -
Peter Skeene Ogden High School
100 Mile House, BC06-1992
Skills
- Microsoft proficiency
- Critical thinking
- Excellent communication
- Multitasking
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
Accomplishments
Successfully owned a gourmet bakery for 6 years, expanding from locally to province-wide. Increased sales from ski hills and golf resorts to weddings and events of 1000+ attendees.
Awarded prestigious Okanagan "BOB Award" 5 consecutive years.
Self-Employed Personal Trainer successfully for 20+ years.
Timeline
Administration
World Health and Fitness
01.2018 - 12.2023
Pharmacy Assistant
Superstore Pharmacy
06.2016 - 10.2018
Owner/Operator
Maudie's Cheesecake
09.2002 - 11.2009
High School Diploma -
Peter Skeene Ogden High School
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