Melita Jeanne Tulda
Calgary,AB
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring years of relevant work experience to your team. Versatile Medical Office Assistant possessing first-rate communication skills and personable demeanor demonstrated across years in patient-focused roles. Excellent knowledge of medical terminology and billing procedures. Experienced in transcription, bookkeeping, records management and industry software applications.
Overview
1
1
year of professional experience
Work History
Medical Office Assistant
ABC Medical Clinic
01.2022 - 01.2023
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided prompt, polite and professional in-person and telephone customer service.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Used [Software] to schedule appointments for doctor visits and procedures.
Education
GED -
East West College
Calgary, ABSkills
- Patient Flow
- Multitasking and Organization
- Patient Relations
- Problem-Solving
- Payment Collection and Processing
- Healthcare Coding
- Appointment Scheduling
- Medical Records Maintenance
- Phone and Email Etiquette
Languages
English
Professional Working
Timeline
Medical Office Assistant
ABC Medical Clinic
01.2022 - 01.2023
GED -
East West College
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