Melissa Sue Ocak
Swift Current,SK
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Open and positive communicator, team-oriented, cross cultural experienced, willing to learn new methods skills. Seeking opportunities to expand skills while facilitating company growth.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Global Harvest Worker
Apostolic Church of Pentecost
Calgary, Alberta
06.2016 - 06.2024
- Developed and implemented a plan to facilitate spiritual growth in a local church.
- Conducted outreach activities such as door-to-door visits, street preaching, and distributing religious literature.
- Coordinated volunteer activities aimed at helping those in poverty or distress.
- Facilitated discussion groups on topics related to faith formation and Christian living.
- Participated in short term mission trips around the world where I provided assistance with food distribution or medical aid projects.
Retail Store Manager
Maurices
Swift Current, Saskatchewan
03.2016 - 08.2016
- Developed and maintained store policies and procedures.
- Implemented strategies to increase customer satisfaction levels and build brand loyalty.
- Resolved customer complaints in a timely manner to maintain positive relationships with customers.
- Handled cash register transactions accurately while providing excellent customer service.
Bookstore Sales Associate
Coles
Swift Current, Saskatchewan
10.2015 - 02.2016
- Greeted customers, answered inquiries and provided assistance with locating items.
- Maintained a clean and organized store environment to ensure customer satisfaction.
- Processed sales transactions using cash registers or point-of-sale systems.
- Assisted in managing inventory by stocking shelves, organizing displays and maintaining backroom storage areas.
- Resolved customer complaints in an effective manner.
- Performed daily opening and closing procedures including counting register funds and completing bank deposits as needed.
Education
High School Diploma -
Swift Current Comprehensive High School
Swift Current, SK06-2012
Skills
- Customer Service
- Money Handling
- Time Management
- Display Setup
- Positive and professional
- Customer Engagement
- Conflict Resolution
- Store Opening and Closing
- Teamwork
- Teamwork and Collaboration
Languages
English
Native/ Bilingual
Turkish
Limited
References
References available upon request.
Timeline
Global Harvest Worker
Apostolic Church of Pentecost
06.2016 - 06.2024
Retail Store Manager
Maurices
03.2016 - 08.2016
Bookstore Sales Associate
Coles
10.2015 - 02.2016
High School Diploma -
Swift Current Comprehensive High School
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