Melissa Rentfrow
3020 5th Street Ceres,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Office Manager
H & R Block Tax Services
12.2013 - Current
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Managed approximately 30 incoming calls, emails and faxes per day from customers
Campus Supervisor
Ceres Unified School District
01.2018 - 10.2023
- Enhanced campus safety by conducting routine patrols and monitoring the campus.
- Supported student success by addressing behavioral issues and enforcing school policies consistently.
- Promoted a positive school culture by fostering relationships with diverse student groups, including facilitating conflict resolution when necessary.
- Participated in weekly meetings with administration staff to discuss any security concerns, providing input on potential solutions.
Customer Service Sales Representative
DeAngelos Jewelry
08.2013 - 12.2017
- Completed store opening and closing procedures as per company guidelines.
- Boosted overall sales by providing exceptional customer service and showcasing product offerings.
- Participated in inventory management tasks, ensuring accurate records of available stock for efficient sales operations.
- Assisted customers in selecting appropriate pieces for special occasions or gift-giving, resulting in increased satisfaction and repeat business.
Skills
- Train Employees
- Information Confidentiality
- Credit and Collections
- Customer Service
Timeline
Campus Supervisor
Ceres Unified School District
01.2018 - 10.2023
Office Manager
H & R Block Tax Services
12.2013 - Current
Customer Service Sales Representative
DeAngelos Jewelry
08.2013 - 12.2017
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