Melissa (Mel) Moisan
New Westminster,BC
Summary
Experienced Executive, Legal, and Human Resources Assistant with a proven track record of providing top-tier support to executives and contributing to organizational success. A mature, qualified professional known for confidence, friendliness, compassion, and courteous communication. Exceptional organizational, research, and time management skills. Adept at utilizing various software and platforms, including Microsoft Office Suite, G-Suite, Slack, Lattice, and HRIS Systems. Skilled in writing, editing, and proofreading (typing 65 wpm).
Overview
14
14
years of professional experience
Work History
HR Specialist
SaaS Academy with Dan Martell
04.2022 - 12.2022
- Spearheaded onboarding processes for 10+ new employees, effectively communicating company policies, procedures, and benefits
- Managed 100+ employee records and personnel files using BambooHR and Lattice
- Administered employee benefits, including health insurance enrollment
- Played key role in drafting and distributing various contracts, ensuring compliance with labor laws
- Collaborated on HR projects such as Performance Management, Employee Surveys, and Employee engagement activities.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into workplace culture.
- Managed payroll processing and benefits to compensate employees for service rendered.
- Developed and implemented onboarding and orientation programs for new employees.
Executive Assistant to CEO
SaaS Academy with Dan Martell
04.2022 - 06.2022
- Provided direct support to CEO, managing a high-volume email inbox and coordinating executive communications
- Expertly managed complex travel itineraries and scheduled internal/external meetings
- Reviewed agreements for accuracy and ensured corporate maintenance.
- Handled confidential and sensitive information with discretion and tact.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Served as a liaison between departments to facilitate effective communication throughout the company.
Executive Assistant to CEO
Omnae Technologies Inc.
10.2019 - 03.2022
- Provided direct support to CEO and C-Suite, coordinating executive communications and managing multiple calendars
- Managed both incoming and outgoing correspondence, mail, and email.
- Maintained organized filing systems and ensured a strict level of confidentiality
- Collaborated with Senior Management on routine and special projects.
- Organized and coordinated conferences and monthly meetings.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Acted as Human Resources Manager, overseeing full-cycle recruiting, onboarding, and offboarding processes.
- Aided in recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Assisted in development of company policies and procedures, contributing to a more organized work environment.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
Senior Legal Assistant
Private Firm
04.2017 - 08.2019
- Provided comprehensive legal administrative and office support to a senior lawyer
- Acted as the first point of contact for all legal inquiries and managed high-volume travel arrangements
- Coordinated registrations for seminars, events, and memberships
- Communicated pertinent information to clients via phone, email, and mail.
- Maximized attorney productivity by managing calendars, booking travel arrangements, and coordinating meetings with clients or opposing counsel.
- Implemented efficient office practices, including benefits administration and accounts receivables/payable.
Office Manager, HR & Legal Assistant
Kabuni Technologies Inc.
09.2015 - 01.2016
- Oversaw general office functions, budgeting, and office equipment maintenance
- Coordinated meetings, booked meeting rooms, and conducted full-cycle event planning
- Assisted the Chief Legal Officer in preparing and managing legal agreements, documents and policies
- Maintained corporate records and attended to annual filings
- Drafted company policies and employment agreements
- Onboarded new employees and processed forms associated with various employee benefits.
Office Manager:
Legal Assistant:
HR Assistant:
Manager Legal Affairs
Deeley Harley-Davidson Canada
02.2011 - 08.2015
- Acted as first point of contact for all legal matters involving company
- Conducted reviews of internal policies, collaborated on new policies, and ensured compliance
- Successfully managed two critical projects: Electronic Content Management Migration and Retailer Network Agreements for 110+ Retailers across Canada
- Conducted research on legal issues and maintained current knowledge of legislative policies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Accomplished multiple tasks within established timeframes.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Site Services Assistant
Facilities Services, Douglas College
05.2009 - 12.2009
- Provided support within Facilities Services Department, including booking classrooms and facilities
- Processed requests for parking, keys, and room access
- Generated reports for distribution to designated departments.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Provided professional services and support in a dynamic work environment.
Education
Associate of Arts - English Literature And Creative Writing
Douglas College
New Westminster, BC12.2009
Legal Administrative Assistant (Honors) - Legal Administrative Assistance
CompuCollege School of Business
Vancouver, BC05.1998
Skills
- Schedule & calendar planning
- Executive Support
- Document Preparation
- Business Writing
- Travel Arrangements
- Resourceful
- Administrative Oversight
- Interpersonal Communication
- Reliable and Responsible
- Relationship Building
- Time Management
Languages
English
Native or Bilingual
French
Limited Working
Timeline
HR Specialist
SaaS Academy with Dan Martell
04.2022 - 12.2022
Executive Assistant to CEO
SaaS Academy with Dan Martell
04.2022 - 06.2022
Executive Assistant to CEO
Omnae Technologies Inc.
10.2019 - 03.2022
Senior Legal Assistant
Private Firm
04.2017 - 08.2019
Office Manager, HR & Legal Assistant
Kabuni Technologies Inc.
09.2015 - 01.2016
Manager Legal Affairs
Deeley Harley-Davidson Canada
02.2011 - 08.2015
Site Services Assistant
Facilities Services, Douglas College
05.2009 - 12.2009
Associate of Arts - English Literature And Creative Writing
Douglas College
Legal Administrative Assistant (Honors) - Legal Administrative Assistance
CompuCollege School of Business
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