Melissa (Mel) Moisan
New Westminster,BC
Summary
Experienced Executive, Legal, and Human Resources Assistant with a proven track record of providing top-tier support to executives and contributing to organizational success. A mature, qualified professional known for confidence, friendliness, compassion, and courteous communication. Exceptional organizational, research, and time management skills. Adept at utilizing various software and platforms, including Microsoft Office Suite, G-Suite, Slack, Lattice, and HRIS Systems. Skilled in writing, editing, and proofreading (typing 65 wpm).
Overview
14
14
years of professional experience
Work History
HR Specialist
SaaS Academy with Dan Martell
Remote, Canada
04.2022 - 12.2022
- Spearheaded onboarding processes for 10+ new employees, effectively communicating company policies, procedures, and benefits
- Managed 100+ employee records and personnel files using BambooHR and Lattice
- Administered employee benefits, including health insurance enrollment
- Played key role in drafting and distributing various contracts, ensuring compliance with labor laws
- Collaborated on HR projects such as Performance Management, Employee Surveys, and Employee engagement activities.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into workplace culture.
- Managed payroll processing and benefits to compensate employees for service rendered.
- Developed and implemented onboarding and orientation programs for new employees.
Executive Assistant to CEO
SaaS Academy with Dan Martell
Remote, Canada
04.2022 - 06.2022
- Provided direct support to CEO, managing a high-volume email inbox and coordinating executive communications
- Expertly managed complex travel itineraries and scheduled internal/external meetings
- Reviewed agreements for accuracy and ensured corporate maintenance.
- Handled confidential and sensitive information with discretion and tact.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Served as a liaison between departments to facilitate effective communication throughout the company.
Executive Assistant to CEO
Omnae Technologies Inc.
Remote, BC
10.2019 - 03.2022
- Provided direct support to CEO and C-Suite, coordinating executive communications and managing multiple calendars
- Managed both incoming and outgoing correspondence, mail, and email.
- Maintained organized filing systems and ensured a strict level of confidentiality
- Collaborated with Senior Management on routine and special projects.
- Organized and coordinated conferences and monthly meetings.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Acted as Human Resources Manager, overseeing full-cycle recruiting, onboarding, and offboarding processes.
- Aided in recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Assisted in development of company policies and procedures, contributing to a more organized work environment.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
Senior Legal Assistant
Private Firm
Vancouver, BC
04.2017 - 08.2019
- Provided comprehensive legal administrative and office support to a senior lawyer
- Acted as the first point of contact for all legal inquiries and managed high-volume travel arrangements
- Coordinated registrations for seminars, events, and memberships
- Communicated pertinent information to clients via phone, email, and mail.
- Maximized attorney productivity by managing calendars, booking travel arrangements, and coordinating meetings with clients or opposing counsel.
- Implemented efficient office practices, including benefits administration and accounts receivables/payable.
Office Manager, HR & Legal Assistant
Kabuni Technologies Inc.
Vancouver, BC
09.2015 - 01.2016
- Oversaw general office functions, budgeting, and office equipment maintenance
- Coordinated meetings, booked meeting rooms, and conducted full-cycle event planning
- Assisted the Chief Legal Officer in preparing and managing legal agreements, documents and policies
- Maintained corporate records and attended to annual filings
- Drafted company policies and employment agreements
- Onboarded new employees and processed forms associated with various employee benefits.
Office Manager:
Legal Assistant:
HR Assistant:
Manager Legal Affairs
Deeley Harley-Davidson Canada
Richmond, BC
02.2011 - 08.2015
- Acted as first point of contact for all legal matters involving company
- Conducted reviews of internal policies, collaborated on new policies, and ensured compliance
- Successfully managed two critical projects: Electronic Content Management Migration and Retailer Network Agreements for 110+ Retailers across Canada
- Conducted research on legal issues and maintained current knowledge of legislative policies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Accomplished multiple tasks within established timeframes.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Site Services Assistant
Facilities Services, Douglas College
New Westminster, BC
05.2009 - 12.2009
- Provided support within Facilities Services Department, including booking classrooms and facilities
- Processed requests for parking, keys, and room access
- Generated reports for distribution to designated departments.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Provided professional services and support in a dynamic work environment.
Education
Associate of Arts - English Literature And Creative Writing
Douglas College
New Westminster, BC12.2009
Legal Administrative Assistant (Honors) - Legal Administrative Assistance
CompuCollege School of Business
Vancouver, BC05.1998
Skills
- Schedule & calendar planning
- Executive Support
- Document Preparation
- Business Writing
- Travel Arrangements
- Resourceful
- Administrative Oversight
- Interpersonal Communication
- Reliable and Responsible
- Relationship Building
- Time Management
Languages
English
Native or Bilingual
French
Limited Working
Timeline
HR Specialist
SaaS Academy with Dan Martell
04.2022 - 12.2022
Executive Assistant to CEO
SaaS Academy with Dan Martell
04.2022 - 06.2022
Executive Assistant to CEO
Omnae Technologies Inc.
10.2019 - 03.2022
Senior Legal Assistant
Private Firm
04.2017 - 08.2019
Office Manager, HR & Legal Assistant
Kabuni Technologies Inc.
09.2015 - 01.2016
Manager Legal Affairs
Deeley Harley-Davidson Canada
02.2011 - 08.2015
Site Services Assistant
Facilities Services, Douglas College
05.2009 - 12.2009
Associate of Arts - English Literature And Creative Writing
Douglas College
Legal Administrative Assistant (Honors) - Legal Administrative Assistance
CompuCollege School of Business