Melissa Mackey
Abbotsford,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Homemaker
Melissa Mackey
01.2020 - 04.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Student/Administrative Assistant
Kosmestae
01.2019 - 12.2020
- Streamlined administrative processes by implementing efficient filing systems, resulting in a more organized office environment.
- Maintained an up-to-date inventory of office supplies, placing timely orders to ensure uninterrupted daily operations.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Administrative Assistant
Vision Clinic
01.2012 - 12.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
ESL Teacher/Senior Program Director
RedLeaf
01.2012 - 12.2017
- Educated students in basics of English grammar and conversational speaking.
- Provided targeted instruction on pronunciation, intonation, and accent reduction to enhance students'' overall communication skills in English.
- Enhanced students'' speaking skills through regular practice and focused feedback during conversation sessions.
- Increased student proficiency in English by creating engaging and interactive classroom activities.
Waitress
The Pantry
01.2005 - 12.2012
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
Certificate - Medical Spa Therapy
Kosmetae Acadamy
Abbotsford, BC10.2019
Certificate - Music
Kwantlen Polytechnic University
Langley, BC09.2010
High School Diploma -
Yale Secondary School
Abbotsford, BC07.2009
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Problem Resolution
Timeline
Homemaker
Melissa Mackey
01.2020 - 04.2024
Student/Administrative Assistant
Kosmestae
01.2019 - 12.2020
Administrative Assistant
Vision Clinic
01.2012 - 12.2017
ESL Teacher/Senior Program Director
RedLeaf
01.2012 - 12.2017
Waitress
The Pantry
01.2005 - 12.2012
Certificate - Medical Spa Therapy
Kosmetae Acadamy
Certificate - Music
Kwantlen Polytechnic University
High School Diploma -
Yale Secondary School
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